
Lifestyle Store Manager
3 weeks ago
Join to apply for the Lifestyle Store Manager role at OCBC .
As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. Today, we're on a journey of transformation to become Asia's leading financial services partner for a sustainable future.
What you do- Lead and manage a team of customer service representatives to achieve sales targets and customer satisfaction goals
- Develop and implement sales strategies to drive business growth
- Provide coaching and training to team members to enhance their skills and knowledge
- Manage store operations, including customer complaints and feedback
- Collaborate with other departments to ensure seamless customer experiences
- A degree or diploma in a relevant field, such as business or finance
- At least 3 years of experience in a leadership role, preferably in the banking or financial services industry
- Strong leadership and communication skills, with the ability to motivate and inspire a team
- Excellent customer service skills, with a focus on delivering exceptional experiences
- Strong analytical and problem-solving skills, with the ability to make informed decisions
- Ability to work in a fast-paced environment and adapt to changing priorities
Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.
Seniority level- Mid-Senior level
- Full-time
- Sales and Business Development
- Banking
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