
Customer Service Officer
4 weeks ago
Join to apply for the Customer Service Officer (Call Centre I Bank) role at Singapore Jobs .
The Opportunity: This is an exciting opportunity to work for one of the leading banks. It is an opportunity for an experienced Customer Service Officer to join their team.
Industry: MNC|Bank | Employment opportunity
The Job- Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner.
- Understand customers\' needs and provide appropriate solutions and attention.
- Identify cross-sell opportunities during customer interaction.
- Consistently deliver excellent quality service to our customers to achieve total customer satisfaction.
- Solicit customers\' feedback and identify problem trends for improvement actions.
- No Experience Required
- Prior experience in call centres or customer service is highly preferred
- Comfortable to be in a call centre role
- Committed and focused
- Strong communication skills
- Adaptable and a fast learner
- Strong customer centricity
Drop your resume and contact us to follow-up, or send your resume to
Email Topic: Customer Service Officer
Only shortlisted candidates will be contacted
Job Details- Seniority level: Entry level
- Employment type: Full-time
- Job function: Other
- Industries: Advertising Services
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