Assistant / Executive / Sr. Executive - Channel Partner

Found in: Whatjobs SG C2 - 2 weeks ago


Singapur, Singapore Global Indian International school Full time
JOB DESCRIPTION
I. JOB DETAILS
Job Title Asst Executive, Channel Partners
Executive, Channel Partners Substantive Grade
Department Admissions
Reporting Supervisor Dy Manager, Channel Partners
II. JOB PURPOSE
● This position requires to support the sales team to ensure the growth of the assigned territory - China market.
● We are seeking a driven Admissions Executive to manage all aspects of the student admissions cycle by executing an efficient and organised admissions process from enquiries to enrolment
● The Executive is a brand ambassador who promotes the school to prospective parents by delivering a personalised experience in articulating the school’s unique offering
● The position requires a high-level of customer service and administrative skills, initiative, confidentiality, brand loyalty and the capacity to work as part of the team
III. KEY RESPONSIBILITIES
● Qualify incoming sales leads and tracking of prospects through making calls or relevant means of communication to prospective clients, and also to coordinate with sales representative on the conversions
● Coordinating with the sales team and ensuring smooth onboarding of students recruited through the agents, while ensuring compliance in the process
● Update and maintain accurate records of lead enquiries in the CRM system to give sales representative actual feedback on lead quality and pipeline management
● Conduct school tours and respond to queries during pre/post consultations and assist client with the application process through to enrolment stage
● Conduct market research on competitor analysis and analyze the data to provide insights to the sales team
● Provide consistent and regular follow ups with existing customers to ensure optimum quality of customer service standards are maintained
● Provide timely and ad-hoc administrative support to the Sales Team
IV. JOB REQUIREMENTS
Minimum Qualifications • Bachelor's degree or Polytechnic Diploma (fresh graduates are welcome to apply)
Experience • Have a good understanding of the international school market in Singapore
• Familiar with student recruitment process from other countries (China) to Singapore
• Preferably experienced in a B2C environment with knowledge on handling international students
Skills • Highly organised and proactive
• Excellent time management.
• Strong oral and written communications skills in Chinese language
• Possess administrative skills such as managing sales databases, creating sales reports, scheduling meetings, and handling correspondences with clients
• Ability to manage multiple tasks simultaneously and meet tight deadlines
V. KEY INTERACTIONS
Key Internal Contacts Key External Contacts

5.5 days a week - ONSITE
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