IT Technical Support

2 weeks ago


Singapore BUSINESS EDGE PERSONNEL SERVICES PTE LTD Full time

Job Scope:

Technical Support & Helpdesk

  • Provide first-level technical support and troubleshooting for products and systems
  • Handle user queries and incidents through ticketing system
  • Document technical issues and maintain knowledge base
  • Conduct basic system health checks and monitoring
  • Escalate complex technical issues to relevant teams

Administrative & Financial Management

  • Process procurement requests and maintain vendor relationships
  • Track milestone payments and prepare payment documentation
  • Monitor and update project budgets
  • Generate regular financial reports and reconciliations
  • Maintain proper documentation for audit purposes

Job Requirements:

  • At least a diploma or Bachelor's Degree in IT or related

Technical Skills:

  • Strong IT troubleshooting capabilities
  • Knowledge of basic networking concepts
  • Proficiency in Microsoft Office Suite
  • Experience with Data analytic skill will be an advantage

Administrative Skills:

  • Attention to detail and meticulous
  • Excellent documentation skills
  • Good project tracking abilities
  • Basic financial literacy

Soft Skills:

  • Strong communication skills
  • Customer service orientation
  • Multi-tasking capabilities
  • Problem-solving abilities
  • Team player mentality

Working hours :

Mondays to Fridays: Office hours

Contract Period: 1/9/2025 to 31/8/2027

Location: Mapletree Business City

EA License No.: 96C4864

Reg No.: R25128798 HUANG QIMENG

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