Customer Relations Officer

Responsibilities:Attend to inbound callsAttend to call-back requests from customersEnsure follow-up on escalated casesFiling of claims for customer (i.e over-deduction/failure to exit/double deduction)Concession-related matters (i.e lost of card/replacement procedure/extension issues/application issues)Perform simple investigation for casesAttend to emails...

[What the role is] As a Senior Officer, your role is to supervise/lead operations at the Customer & Visitor Centre (CVC) under the Customer Relations Department (CRR). You will need to execute policies and procedures to ensure that a standardised level of service is maintained. You will also be required to handle/support projects in functional areas within...

[What the role is]As a Senior Officer, your role is to supervise/lead operations at the Customer & Visitor Centre (CVC) under the Customer Relations Department (CRR). You will need to execute policies and procedures to ensure that a standardised level of service is maintained. You will also be required to handle/support projects in functional areas within...

Summary As an IT Program Manager you will develop, implement and/or oversee multi-year IT initiatives. Location of position:  GSA's Office of GSA IT, Financial Management IT Services Branch (IDCDA). This is a Virtual/Remote position and the duty location will be determined upon selection. We are currently filling one vacancy, but additional...

Summary As an IT Specialist, you will be responsible for providing subject matter expertise for GSA IT and its customers. Position : Office of GSA IT, Office of Digital Infrastructure Technologies (IDT), Infrastructure Management Division (IDTO). This is a virtual/remote duty location and will be determined after selection is made. Duties ...

Description Qualifications: Jeppesen is looking for a Customer Relations Specialist to join the journey with us into the future of navigation based in Singapore ! For more than 80 years, Jeppesen, has made it possible for pilots and their passengers to safely and efficiently reach their destinations. We are the world’s leading provider of...

Senior Officer, Mortgage Relations Officer (1 year contract), Mortgage Relations Unit Posting Date: 26-May-2023 Location: Singapore (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19...

Your tasksBeing the customer’s first point of contact for all questions and issues of ChartWorld’s existing customersCreating all necessary accounts for new vessels and managing the corresponding administration and registration.Organizing the initial shipment of products and licenses to the vessels.Taking care of certificate and license issues and...

The position exists in order to represent the business in assisting, responding and resolving customer issues via the service journey (self service and chatbot) with the objective of ensuring a positive customer experience and satisfaction by providing a quality level of service consistent with accurate information and in a timely manner within the limits...

ScopeTo execute daily operations in accordance to the processes and procedures establishedTo report any service related issues, escalations or failures to the supervisorTo liaise and follow up with customers on the delivery statusTo perform proper follow up procedures on all expedited shipmentsTo perform all reporting in a timely and appropriate mannerTo...

Business Function Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business...

Job Description Assist the team with customer feedback analytics and reporting. Assist to administer the global staff recognition awards, working with cluster HR partners. Assist to plan, develop and execute relevant service campaigns/initiatives (e.g. Ascott Moments Week) to drive and build branded service culture Review and update current...

We have Great World, Tanglin Place, Tanglin Mall, Seletar Mall and Pasir Ris Mall, under Allgreen Properties .Responsibilities include:Manage and handle all customer service-related matters at Customer Service Counter Maintain high level of customer service standards Handle enquiries and feedback from shoppers and tenants Brand ambassador of the mall,...

JOB SCOPE Summary of Job Responsibilities Responsible for assisting casino guests during their visit to Marina Bay Sands (MBS). Job Responsibilities Provide excellent and delightful service to casino guests and assist them with their needs and requests. Assist guests with their trip arrangements and ensure prompt and close follow-up (e.g. hotel...

Job Description INSEAD  brings together people, cultures and ideas from around the world to educate leaders who transform business and society. As a mission-driven school, INSEAD focuses on three values: open, rigorous, and entrepreneurial. Founded on a commitment to innovation in management education, INSEAD was the first international business...

handles enquiries or requests from customers or the public receive visitors or members of the public who walk into our training centres to make enquiries on our products. answer incoming phone calls, interact with customers, by email, or live chat. provide assistance with office reception functions e.g. answering phones, replying to correspondences, and...

Summary The Veterans Experience Office (VEO) is focused on creating a Veteran-centered VA. This position is located in the Enterprise Business Intelligence Service under the Enterprise Contact Center Operations Division. The incumbent will assist in maintaining, monitoring, and executing administrative functions and needs at each call center. Providing...

Core responsibilities –• Handle and resolve conflicts, feedback and complains pertaining to the project (HDB)• Plan and launch public relation programs for Home Improvement Program (HIP) such as: preparing circulars, letters and notices.• Attend dialogue sessions with the Client, Resident Committees, Citizens’ Consultative Committees, Town Councils...

Responsibilities:Sale of CEPAS cards and allied products at ticket or concession card replacement offices located at various MRT stations or bus interchanges Requirements: Minimum GCE N or O LevelCustomer service mindsetGood communication skills and pleasant dispositionWilling to perform shift work

The Mary Chia story stemmed from the passion of one woman, its inspiring eponymous founder Mary Chia. The successful visionary first started the business by door-to-door treatments offering facials back in the 1980s. Today, the brand is built on the foundation of loyal customers who have since become part of the inspiring tale of one woman’s unwavering...