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Head of Insight and Foresight, SEAA

3 months ago

Singapur, Singapore Chanel, Inc. Full time

Head of Insight and Foresight, SEAA page is loaded Head of Insight and Foresight, SEAA Apply locations Singapore time type Full time posted on Posted 14 Days Ago job requisition id JOBREQ

About the Role

The luxury retail environment in Southeast Asia has been rapidly evolving, reflecting the region's economic ascent and cultural vibrancy. As we look ahead, this market is set to continue its transformation in the years to come. Advancing on its strategic intent of achieving "Uncontested Brand Leadership through a Transformative and Inclusive Organisation", Chanel Southeast Asia and Australia & New Zealand (SEAA) Region will focus on building and strengthening solid foundations and investing ahead of the curve to become the decisive brand leader in every market.

The President's Office aims to elevate strategic planning and governance, drive business development, build insight, foresight, and external partnerships, as well as orchestrate change management. As the Head of Insight and Foresight, SEAA, you will take lead in shaping a comprehensive understanding of the market landscape, providing actionable intelligence that drives strategic decision-making. In collaboration with local, regional, and global teams, you will foster an interconnected insight and foresight community that serves as a foundational pillar for business growth.

What impact you can create at Chanel

In this role, you will be leading the insight & foresight practice for SEAA and collaborating with market, region, and global insight and foresight community as a complementary ecosystem.

  • Act as the Insight and foresight Centre of Expertise to establish and lead a Centre of Excellence, supporting business divisions with strategic planning and identifying robust business development opportunities. In this capacity, you will be:

    • Responsible for fostering a culture where data-driven insights are the cornerstone of strategic decision-making, promoting an organisational ethos that values and systematically utilises market and consumer intelligence.

    • Continually exploring advanced and practical research methodologies and technologies, particularly where limitations exist in various markets.

  • Build the think-tank network by developing a robust network of intelligence, comprising research agencies, renowned organisations, academic institutes, thought leaders, and external advisors across SEAA markets. Your role will be pivotal as the "Think Tank" for our business leaders, synthesising intelligence to guide strategic decisions.

  • Drive Market Intelligence by leading the macro and market / category studies for SEAA markets, which include, but not limited to:

    • Economic, culture, social, industry and category trends.

    • Addressable market opportunity sizing and forecast.

    • Retail landscape and competitor intelligence.

    • Collaboration with legal teams to navigate regulatory, tax, and risk landscapes.

  • Provide Brand and Consumer Insight by:

    • Harnessing the synergy of the global insight and foresight team to ensure consistent application of consumer and brand equity research methodologies.

    • Commissioning, managing, and delivering quantitative and qualitative consumer insight and brand studies based on division/market briefs.

  • Conduct analysis on event and campaign performance, media efficiency and effectiveness, and perform due diligence for potential partnerships and business development opportunities.

You are energised by

  • Setting a strategic vision for insight and foresight within the luxury industry and the prospect of steering SEAA to "uncontested brand leadership."

  • Building and nurturing a dynamic think-tank network and the opportunity to connect with thought leaders, renowned organisations, research agencies, and external partners, creating a rich tapestry of knowledge that fuels growth.

  • Diving deep into economic, cultural, social, consumer, and industry trends and translating complex data into strategic insights that shape the future.

What you will bring

  • Strategic Acumen: a proven track record in consumer insight and market intelligence; a sharp analytical mind capable of identifying and capitalising on market opportunities for transformative growth.

  • Research Expertise: extensive experience in both qualitative and quantitative research methodologies and ability to lead comprehensive studies that provide critical insights into consumer behaviour and market trends.

  • Extensive External Network: a robust and diverse network of industry contacts in SEAA markets, including vendors, research agencies, academic institutions, and thought leaders.

  • Analytical and Modelling Skills: bring to the table exceptional analytical prowess, with an ability to dissect complex data sets and extract meaningful patterns.

  • Influential Relationship Building: exceptional interpersonal and influence skills to build and maintain strong relationships with global, region, and market stakeholders.

  • Self-Starter with Creative Problem-Solving: a proactive self-starter with a creative mindset, not confined by traditional approaches, adept at devising innovative solutions that bypass obstacles and limitations.

What Chanel can offer you

  • Brand Legacy :In-depth exposure into the rich brand and cultural evolution of the House of Chanel.

  • Leadership : Collaborate closely with Market, Regional and Global leadership to develop strategic goals.

  • TalentDevelopment :Chaneliscommittedtodevelopingandempoweringourpeople.

  • CollaborativeCulture :Bepartofacollaborativeandinclusiveculture,where diverse perspectives are valued, and partnerships are fostered across functions and regions.

  • SupportandResources :AsaleaderatChanel,youwillhaveaccesstotheresources,support andinfrastructureneededtocontinue to grow successfully.

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.

About Us

Chanel is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations. At present, Chanel employs more than 32,000 people worldwide.

As an independent company, its core values are grounded in:

Exceptional creation and client experience

As part of this, the House promotes arts, culture and creativity, while investing significantly in key areas including research & development, sustainability, and innovation.

Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people.

Chanel remains committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.