Senior Sales Operations Manager

2 weeks ago

Singapur, Singapore Microsoft Full time

Microsoft North West Community Development Council, Singapore Key priority for this role is to drive Strategic Planning Rhythms setting the tone for disciplined, high-impact planning with on-time, on-strategy delivery of Segmentation, Territory Planning, Quota, and Non-financial Metrics, and on time planning deliverables. Modernize Resource Planning – Shift from reactive to proactive planning. Empower teams to make smarter, data-driven decisions about resource allocation and coverage to drive high-value customer engagement and generate operational leverage. The role needs to partner across Finance, the AVP Office, and Segments to lead Area Planning that tightly aligns resources with business priorities. Responsibilities Lead planning and execution of Segmentation, Territory, Quota, and Non-financial Metrics. Improve sales operations productivity by streamlining and aligning planning processes across segments. Work closely with Corporate Transformation Lead, Finance, and Sales Excellence teams to refine planning and address risks and opportunities. Oversee planning processes, including managing timelines, resources, Fast Start, and communication to ensure timeliness. Identify and automate repetitive workflows by partnering with AI Transformation to integrate AI agents into key planning and operations processes. Support tool simplification by adopting AI-powered capabilities within the standard toolset and eliminating redundant manual tasks. Collaborate with RevOps to prioritize and implement scalable AI solutions that drive measurable efficiency and impact. Qualifications Bachelor's Degree in Business Administration, Marketing, Finance, Sales, Accounting, Information Systems, Social Sciences, or related field AND 8+ years experience in sales operations, project management, analytics, compensation, sales performance analytics, finance/business analyst, process improvement, business development, consulting, finance, marketing, or a related field OR equivalent experience. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. #J-18808-Ljbffr

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