Project Manager, Service Delivery

4 weeks ago

Singapore CommandLink, LLC Full time

Command|Link is a global SaaS Platform providing network, voice services, and IT security solutions, helping corporations consolidate their core infrastructure into a single vendor and layering on a proprietary single pane of glass platform. Command|Link has revolutionized the IT industry by tackling the problems our competitors create. In recognition for our unprecedented innovation and dedication, Command|Link was recognized as the SD-WAN Product of the Year, ITSM Visionary Spotlight, UCaaS Product of the Year, NaaS Product of the Year, Supplier of the Year, and the AT&T Strategic Growth Partner. Command|Link has built the only IT platform for scale that solves ISP vendor sprawl and IT headaches. We make it easy for our customers to get more done, maximize uptime and improve the bottom line.

As a Project Manager within our Service Delivery team, you will play a pivotal role in managing new orders for business customers across our range of services. Unlike traditional approaches, you will take ownership of orders from initiation to completion, eliminating handoffs between departments to enhance the overall customer experience. This role requires effective communication, project management skills, and a deep understanding of telecommunications services.

Important: Mandarin fluency is required.

Key Responsibilities
  • Own and manage the entire delivery process for assigned orders, ensuring timely and high-quality delivery of services.
  • Coordinate with internal and contracted third-party resources to meet customer requirements and delivery timelines.
  • Regularly communicate with customers, providing clear and consistent updates throughout the entire delivery life cycle
  • Handle tasks such as ordering Internet Circuits, managing Hosted VoIP projects, and overseeing number porting processes.
  • Document dependencies and priorities clearly for efficient project execution.
  • Utilize hands-on delivery experience to drive successful outcomes for each project.
  • Demonstrate expertise in SDWAN Implementation, VoIP porting, and Internet circuit ordering with various carriers.
Qualifications
  • Minimum of 5 years experience in the telecommunications industry
  • Minimum of 5 years of experience in Service Delivery and/or Project Management
  • Hands-on experience in VoIP, SDWAN Implementation, and Internet Circuit ordering with carriers
  • Ability to document dependencies and priorities clearly
  • Proficient in effectively managing third-party resources
Why you'll love life at Command|Link

Join us at Command|Link, where you'll have the opportunity to shape the future of business communication. We value the innovative spirit and seek individuals ready to bring their unique vision and expertise to a team that values bold ideas and strategic thinking. Are you ready to make an impact?

  • Room to grow at a high-growth company
  • An environment that celebrates ideas and innovation
  • Your work will have a tangible impact
  • Flexible time off
  • Fun events at cool locations
  • Employee referral bonuses to encourage the addition of great new people to the team
#J-18808-Ljbffr

  • Manager, IT Service Delivery, ETS

    2 weeks ago

    Singapore Delivery Hero Full time $80,000 - $120,000 per year

    Company Descriptionfoodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of...

  • Project Delivery Manager

    1 week ago

    Singapore IPS-Integrated Project Services Full time

    As a Project Delivery Manager at IPS, you will be responsible for overseeing the end-to-end project delivery lifecycle for Life Sciences projects. Your role will involve ensuring projects are delivered within defined scope, timelines, budgets, and quality standards. You will serve as the main point of contact for delivery performance, managing internal...

  • Commissioning Project Manager

    7 days ago

    Singapore PROJECT DELIVERY PARTNERS PTE. LTD. Full time

    Job Responsibilities: Plans, executes, and oversees the commissioning and qualification of capital engineering projects for pharmaceutical and biotech manufacturing facilities Ensuring compliance with GMP, regulatory requirements, safety standards, and project budgets and schedules. This role involves managing stakeholders, coordinating with various...

  • Commissioning Project Manager

    1 week ago

    Singapore PROJECT DELIVERY PARTNERS PTE. LTD. Full time

    Job Responsibilities: Plans, executes, and oversees the commissioning and qualification of capital engineering projects for pharmaceutical and biotech manufacturing facilities Ensuring compliance with GMP, regulatory requirements, safety standards, and project budgets and schedules. This role involves managing stakeholders, coordinating with various...

  • Process Engineer/system Owner

    2 weeks ago

    Singapore Project Delivery Partners Full time

    Process Engineer/System Owner (EU&Singapore) **Job Description**: **Job Title**:Process Engineer (Intermediate & Senior) **Sector**: Biotechnology / Life Sciences **Location**: Europe and Singapore PDP is hiring for a unique opportunity, where you will be based with our European client for a period of 12months, with an option to progress to Singapore as...

  • Project Manager, Supplier Management

    2 weeks ago

    Singapore Delivery Hero Full time $90,000 - $120,000 per year

    Company Descriptionfoodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of...

  • Managing Partner

    7 days ago

    Singapore PROJECT DELIVERY PARTNERS PTE. LTD. Full time

    Job Responsibilities Overview: The Head of Global Operations is responsible for overseeing the operational activities of the company’s global network of offices. They are responsible for ensuring that the company's operational processes run smoothly and efficiently in all regions, with a focus on optimizing cost, quality, and delivery performance....

  • Managing Partner

    1 week ago

    Singapore PROJECT DELIVERY PARTNERS PTE. LTD. Full time

    Job Responsibilities Overview: The Head of Global Operations is responsible for overseeing the operational activities of the company’s global network of offices. They are responsible for ensuring that the company's operational processes run smoothly and efficiently in all regions, with a focus on optimizing cost, quality, and delivery performance. Also...

  • Manager, Service Delivery

    2 weeks ago

    Singapore NCS National Council of Social Service Full time

    **[What the role is]** Oversee data and systems that enable the development and growth of effective services and initiatives that meet the needs of service users. **[What you will be working on]** Be part of a team that seeks to achieve better outcomes for persons who use social services so that these service users are empowered to live with dignity....

  • Customer Service

    1 week ago

    Singapore L D S DELIVERY SERVICE Full time

    1 year exp **Roles & Responsibilities** **1) Customer Service** - Liaise with customers and the operation team. - communicate and arrange the jobs orders. - Upkeep and perform system regularly. **2) Administration** - computer literate. - Prepare debtors listing and send reminders for late payment. - Perform ad-hoc duties assigned by Supervisor. -...