Deal Manager

Join to apply for the Deal Manager role at Red Hat . Red Hat's Deal Management team is looking for a Deal Desk Manager to join us in Singapore or Tokyo. You will collaborate with Sales, Services, Operations, Legal, and Finance teams, as well as other stakeholders, to facilitate non-standard and complex deals. You will provide assistance to the Sales team and stakeholders to structure and document complex deals and ensure that deal practices are optimized, communicated, adhered to, and in support of global operational and sales objectives, while aligning with corporate policies, programs, and systems. You will also provide a support center for the Sales team, covering business practices and process guidelines.

• Serve as the primary advisor to the Japan Sales Team on all deal-related matters, advising on guidelines, policies, alternative contract options, and value propositioning to help drive deal closures.
• Establish trusted working relationships and collaborate with Red Hat stakeholder teams impacted by non-standard or complex deals, including Sales and Commercial Legal, Finance, Sales Operations, Product Management, Product Marketing, Consulting, and Global Support Services.
• Schedule and lead internal deal-related stakeholder meetings to support the deal development lifecycle (e.g., progress reviews, deal design and solution sessions, stakeholder approval discussions, troubleshooting, and escalation resolutions).
• Leverage Deal Management frameworks and enforce corporate policies and systems usage and approval frameworks to ensure best deal outcomes.
• Promote capability to negotiate and close deals that align with established guidelines.
• Draft and review business terms for non-standard terms to ensure compliance with corporate policies and approval framework.
• Collaborate with team members and stakeholders to ensure deal practices are documented, optimized, communicated, adhered to, in support of global operational and sales objectives.
• Identify education opportunities, augmenting documentation and delivering enablement targeted at sales.
• Coordinate deal or agreement reviews and approvals by stakeholders using defined processes and systems; document final contract summaries and price justifications for senior management.
• Enforce the corporate approval framework and associated policies.
• Be a point of contact for support to enable sales and facilitate efficient deal throughput; manage and troubleshoot the escalation process.
• Perform DocuSign oversight for required signatures.

• Experience in a rapidly changing, deadline-based position involving daily interaction with multiple levels of management; experience with deal desk work and commercial deal negotiation is a plus.
• Excellent written and verbal communication skills; strong organizational and interpersonal skills.
• Ability to communicate across all levels of management.
• Ability to speak Japanese at business level.
• Proven skills in negotiation, analysis, logic, problem-solving, crisis management, and leadership.
• Familiarity with sales operations, order processing, fulfillment, revenue recognition, legal contracts, purchase orders, and license agreements.
• Comfortable handling multiple urgent tasks, projects, and relationships under pressure.
• Ability to work quickly and thoroughly under changing conditions and timelines.
• Excellent presentation skills; detail-oriented and motivated; outstanding diplomatic skills.
• Willingness and ability to travel, following Red Hat's COVID-19 guidelines.
• Bachelor's degree is a plus.
• Experience in working with Salesforce.com and Oracle is a plus.

Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We\'re a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

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