Global Head Of Operations Markets

2 days ago


Singapore Standard Chartered Singapore Full time
Overview

The role holder is accountable for end to end delivery of Financial Markets and FSS Operations globally covering all the streams of products maintenance of various operational risk related controls. Monitor the performance of operations through key metrics such as volumes, productivity, accuracy, service levels, losses/lapses, issues and Risk registers. Identify and create areas of competitive advantage, highlight and resolve trade-offs between competing priorities, as aligned with the Global Head of Operations, CIB, CEO Markets and COO Financial Markets. Collectively responsible and accountable for setting operations strategy, managing performance and allocating resources across Markets and FSS Operations. Collectively responsible and accountable for the setting and governance of infrastructure processes and frameworks for robust compliance and controls, e.g., AML and sanctions checks, protection of


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