Global Head Of Operations Credit

4 days ago


Singapore Standard Chartered Full time

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Title: Global Head Of Operations Credit & Lending

36202

Operations

Regular Employee

Office - Full Time

18 Aug 2025

JOB SUMMARY

The role holder is accountable for end to end delivery of Credit and Lending Operations globally covering all the streams of products maintenance of various operational risk related controls. Monitor the performance of operations through key metrics such as – volumes, productivity, accuracy, service levels, losses/lapses, issues and Risk registers

The following teams will be part of Credit and Lending Operations

1. Global Lending Services
2. Credit Risk Operations
3. Loans and Agency
4. Transaction Monitoring Group
5. Lending Documentation Unit
6. Any credit and loan activity in teams across CIB Ops with slowly be transitioned into this unit

Identifying and creating areas of competitive advantage, highlighting and resolve trade-offs between competing priorities, as aligned with the Global Head of Operations, CIB, Global Head Global Banking, Global Heads of Coverage and FI, Global Head Syndicate & Financing Risk and COO Coverage and Banking. Collectively responsible and accountable for setting operations strategy, managing performance and allocating resources across Credit and Lending Operations.

Collectively responsible and accountable for the setting and governance of infrastructure processes and frameworks for robust compliance and controls, e.g. AML and sanctions checks, protection of


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