Cloud Service Delivery Manager
2 weeks ago
Are you passionate about delivering high-quality cloud services and leading operational excellence? We're looking for a Cloud Service Delivery Manager (SDM) to join our growing team Key Responsibilities Oversee the end-to-end delivery of cloud services across AWS or Azure. Manage daily operations, including incident resolution, change control, and problem management. Ensure services meet SLAs, performance targets, and customer expectations. Act as the primary contact for client communication, issues, and service requests. Lead regular service reviews and provide operational insights. Advocate for client needs and coordinate with internal teams to deliver value. Utilize tools like CloudWatch and Azure Monitor for real‑time visibility and performance tracking. Drive proactive issue identification and root‑cause analysis. Lead continuous improvement initiatives focused on performance, scalability, and cost efficiency. Manage resource allocation and capacity planning based on demand and workload trends. Optimize infrastructure usage to balance performance and cost. Ensure compliance with internal standards and regulatory requirements. Collaborate with security teams to uphold strong security controls and address vulnerabilities. Produce detailed reports on SLAs, KPIs, incidents, and service health. Maintain accurate documentation on cloud architecture and operational processes. Qualifications Bachelor's degree in Computer Science, IT, or a related field. 4-5 years of experience in service delivery management. Minimum 3 years of experience specifically in cloud service delivery or operations. Technical Skills Hands‑on expertise with AWS , Azure , or GCP . Familiar with monitoring tools like CloudWatch , Azure Monitor , etc. Solid understanding of DevOps , ITIL , and incident/problem/change management processes. Experience in cost management / FinOps for cloud services. Familiarity with automation tools to streamline service efficiency. Soft Skills Strong communication and leadership skills. Excellent client relationship management. Analytical mindset with a drive for continuous improvement. What’s next: Ready to take the next step in your career? Apply now Please note that only shortlisted candidates will be contacted. Direct Line: EA License No: 91C2918 Seniority level Mid‑Senior level Employment type Full‑time Job function Business Development, Consulting, and Information Technology #J-18808-Ljbffr
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Cloud Service Delivery Manager
2 weeks ago
Singapur, Singapore APBA TG HUMAN RESOURCE PTE. LTD. Full timeKey Responsibilities: Manage Cloud Service Delivery - Oversee the end-to-end delivery of cloud services, ensuring adherence to SLAs and operational excellence. Incident and Problem Management - Lead incident resolution, perform root cause analysis, and implement preventive measures to minimize service disruptions. Service Monitoring and Optimization -...
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Cloud Service Delivery Manager
2 weeks ago
Singapur, Singapore Adecco Personnel Pte Ltd. Full timeOverview Are you passionate about delivering high-quality cloud services and leading operational excellence? We're looking for a Cloud Service Delivery Manager (SDM) to join our growing team! As the SDM, you'll be the bridge between technology and customer satisfaction—ensuring our cloud environments (AWS, Azure, or both) are operating efficiently,...
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Cloud Service Delivery Manager
2 weeks ago
Singapur, Singapore ENGGSOL PTE. LTD. Full timeThe Cloud Service Delivery Manager (SDM) is responsible for overseeing the end-to-end delivery and management of cloud services, ensuring SLAs, customer satisfaction, and operational efficiency. This role involves working closely with cross-functional teams, including Cloud Operations, DevOps, and Cybersecurity, to drive high standards in service delivery...
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Singapur, Singapore LYNEER CORP (SINGAPORE) PTE. LTD. Full timeMinimum of 10-15 years of progressive experience in IT service delivery, with at least 5 years in a senior leadership role (e.g., Service Delivery Director, Head of Operations). Primary Skills - System Integrator (SI), cloud platforms (AWS, Azure, Google Cloud), cloud-native, migration, Elastic, Splunk , ServiceNow , BMC, network, on-premises servers...
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Infrastructure Cloud Service Delivery Director
21 hours ago
Singapur, Singapore IDC TECHNOLOGIES (SINGAPORE) PTE. LTD. Full timeKey Responsibilities 1. Strategic Service Delivery & Client Relationship Management Develop and execute comprehensive service delivery strategies aligned with client business objectives and company growth targets. Act as the primary escalation point for critical service delivery issues, ensuring rapid resolution and effective communication with stakeholders,...
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Cloud Service Delivery Director
3 weeks ago
Singapur, Singapore ENGGSOL PTE. LTD. Full timeOverview Cloud Services Delivery Director – In this role, you will lead cloud operations team. This role will be instrumental in driving our cloud strategy, overseeing cloud migrations, and ensuring the ongoing operational excellence of our cloud environments. The ideal candidate possesses a strong understanding of AWS and Azure architectures, a deep...
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Service Delivery Manager
2 weeks ago
Singapur, Singapore NEWTONE CONSULTING PTE. LTD. Full timeWe're looking for a Service Delivery Manager with experience in ICT service delivery, cloud solutions, and public sector projects. The SDM will lead the seamless delivery of critical services, acting as the primary point of contact for stakeholders and ensuring high-quality implementation, support, and management of ICT systems.Key Responsibilities: Act as...
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Service Delivery Manager
3 weeks ago
Singapur, Singapore NEWTONE SERVICES PTE. LTD. Full timeWe’re looking for a Service Delivery Manager with experience in ICT service delivery, cloud solutions, and public sector projects. The SDM will lead the seamless delivery of critical services, acting as the primary point of contact for stakeholders and ensuring high-quality implementation, support, and management of ICT systems. Key Responsibilities Act as...
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Global Cloud Partner Growth
21 hours ago
Singapur, Singapore Alibaba Cloud Full timeA leading cloud services company is seeking a Partner Sales Manager in Singapore. The role involves driving partner-led sales, developing strategies, and collaborating with partners to enhance cloud consumption. Candidates should have over 8 years in partner management or sales in the technology industry, with skills in communication and relationship...
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Service Delivery Manager
2 weeks ago
Singapur, Singapore GOLDTECH RESOURCES PTE LTD Full timeKey Responsibilities Lead and manage a team of engineers responsible for network operations and managed services. Ensure service delivery performance meets contractual SLAs and customer expectations. Drive continuous improvement through automation, cloud adoption, and process optimization. Act as the main escalation point for major incidents and coordinate...