Head of Operations

2 weeks ago

Singapur, Singapore Charterhouse Partnership | Asia Full time

Head of Cash Management Operations Are you an experienced Banking Operations leader ready to take ownership of a high-performing team and drive innovation in payments processing? We’re seeking a dynamic and strategic leader to oversee Cash Management Operations covering high-value and high-volume Remittance, RTGS, and Payment Services across multiple markets. This is a pivotal role in shaping the future of operational excellence — combining leadership, process transformation, and technology enablement in a fast-paced, high-stakes environment. What You’ll Do Lead and inspire a team delivering inward/outward remittances, payments, and investigations with precision and speed. Build and execute strategies to optimize operations, manage multiple cut-offs, and maintain robust risk and control frameworks. Champion process improvements, automation, and digitalization — leveraging tools such as data analytics and GenAI to enhance productivity and straight-through processing (STP). Oversee risk, compliance, and audit readiness, ensuring full alignment with regulatory and internal governance standards. Engage with senior stakeholders, auditors, and cross-functional teams to deliver What You Bring 15+ years of experience in wholesale banking operations, with strong exposure to remittance, and high-value payments. Proven leadership in risk management, operational controls, and regulatory compliance. Solid understanding of sanctions screening, PDPA, MAS regulations, and global banking best practices. A forward-thinking mindset with a passion for process re-engineering, automation, and data-driven transformation. Excellent stakeholder management, communication, and presentation skills. A leader who inspires confidence, drives results, and builds teams that deliver operational excellence. Please email your resume to for a confidential discussion. EA License no: 16S8066 | Reg no.: R Only successful candidates will be notified. #J-18808-Ljbffr

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