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Customer Relations Officer

4 months ago

Singapur, Singapore Recruit Express Pte Ltd Full time
Salary: Up to $4K + Transport allowanceLocation: Jurong Island with company transport

Job Scope:

Open and maintain customer accounts

Process customers’ orders and periodic follow up on orders with regular customers

Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution

Collect customer information to identify and assess customers' needs in order to achieve satisfaction

Build sustainable relationships of trust through open and interactive communication

Provide accurate, valid and complete information by using the right methods/tools

Keep records of customer interactions, process customer accounts and file documents

Contribute to team effort by accomplishing related results as needed

Job Requirements:

Min. Diploma/ Degree in Chemistry / Chemical Process Technology / Applied Chemistry

Preferably 1-2 years of working experience in sales administration, customer service, logistic or shipping department

For interested applicants, please send your updated resume to:

All candidates’ information will be treated with the strictest confidence

Melissa Zhang Zhiqi (Mezzo)

R2197564

Recruit Express Pte Ltd

99C4599