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Senior Sales Engineer
4 weeks ago
Overview
Talent Link by e2i is a programme to match candidates to job opportunities offered by e2i’s Industry Partners. Applicable for Singaporeans and Singapore Permanent Residents only. This job opportunity is from our Industry Partner who is in laboratory research.
Job Descriptions- Leading Chemical Treatment Programs: Responsible for the chemical treatment programs at the client’s site, ensuring optimal performance and promptly addressing any deviations from the treatment plan.
- Analytical Field Testing: Comprehend the principles of field testing procedures and collaborate with service technicians to perform routine field testing.
- Reporting and Communication: Provide regular chemical treatment program reports to clients, keeping them informed about progress and updates according to the agreed schedule.
- Inventory and Equipment Management: Oversee the planning of chemical stock levels in Singapore and manage inventory at client sites.
- Maintain an equipment maintenance program to ensure 100% equipment uptime and seamless operations.
- Monthly Technical Review: Prepare and deliver comprehensive monthly review materials to clients.
- Value-Added Projects: Actively source and develop value-added projects in collaboration with clients, designed to reduce the Total Cost of Operation (TCO) with Ecolab’s product.
- Troubleshooting and Collaboration: When clients encounter challenges related to chemical treatment programs or Ecolab’s products, troubleshoot and collaborate with team members to find solutions.
- Proposal Development for New Opportunity: Develop chemical treatment proposals to enhance efficiency and address specific client requirements; present new chemical treatment proposals to clients.
- Lead the initiation and evaluation of new applications.
- Contract Management: Collaborate with application engineers and service technicians to ensure compliance with contractual obligations.
- Business Performance Review: Prepare and present the executive performance results material to the key client stakeholders and the head of the department (quarterly, half yearly or annually depending on contract obligation).
- Client Relationship Management: Build and nurture strong relationships with clients; frequent engagement to ensure effective communication and mutual understanding.
- Billing and Invoicing Process: Maintain bookkeeping for client accounts, verify billing amounts, and work with the billing team to issue invoices to customers.
- Bachelor’s Degree (Chemical Engineering) with at least 8 years of relevant technical sales experience
- Should have technical sales or field sales support experience
- Must have a valid Class 3/3A Singapore Driver’s License
- Working knowledge of boilers, cooling towers, and wastewater treatment systems
- Experience with refinery or chemical processing is advantageous
- Curious and proactive in understanding customers’ needs and proposing solutions
- Effective critical thinking and problem-solving skills
- Customer-oriented and able to engage with customers
- Able to work in a refinery / chemical plant
- Mid-Senior level
- Full-time
Note: This posting may include other roles in related fields. Referrals increase your chances of interviewing at Talent Link by e2i.
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