Education Manager

Overview

Assessment and Academic Results Manager

Working Time: Monday to Friday, 8.30am - 6pm

Working Location: Haw Par Villa (Nearest MRT)

Salary: $5,500 - $7,500

This role is responsible for overseeing the effective and efficient management of all assessment-related processes within the school campus. This role ensures that all assessments are administered accurately, securely, and in compliance with relevant policies and regulations. This role also ensures that results are accurately processed, recorded, and communicated to stakeholders in a timely manner.

Leadership and Management

• Lead, supervise, and manage the Assessment Administration Team and the Results and Assessment Team to ensure smooth assessment operations.
• Provide guidance, training, and support to enhance team effectiveness and professional development.
• Maintain up-to-date knowledge of policies, academic integrity, and assessment regulations.
• Conduct regular team meetings to monitor progress and align with departmental goals.

Assessment Administration

• Oversee scheduling, preparation, and administration of assessments and examinations, including deferred and further assessments, ensuring compliance with policies and timelines.
• Ensure timely communication and publication of assessment details and code of conduct to students, staff, and stakeholders.
• Uphold the integrity of exams by adhering to Examination SOPs and implementing quality control measures.
• Act as Chief Invigilator, supporting invigilators and being present at scheduled exams.
• Provide support to students with special requirements related to assessments.
• Manage invigilator recruitment, training, scheduling, deployment, and payroll.
• Ensure academic integrity, including managing and reporting misconduct.
• Track, process, and schedule assessment extension requests per policy.
• Maintain accurate assessment records and documentation.
• Implement process improvements and ensure regulatory compliance.

Results and Assessment Management

• Oversee marking, moderation, and results release processes with policy compliance.
• Manage resolution of outstanding results cases
• Ensure accuracy of results and proper setup of gradebooks in learning systems.
• Prepare accurate marksheets and Board of Examiners reports.
• Communicate results timely to students, faculty, and stakeholders.
• Manage assessment feedback and appeals processes.
• Monitor and improve result validation and record-keeping.

Academic Status Management

• Ensure academic status records are updated accurately and timely.
• Manage communication and appeals related to academic statuses.

Quality Assurance and Compliance

• Develop and implement quality assurance measures for assessments.
• Ensure adherence to regulations, policies, and best practices.
• Coordinate audits and reviews related to assessment processes.

Stakeholder Engagement

• Liaise effectively with academic staff, administrative departments, and external stakeholders.
• Provide timely and accurate assessment-related information.

Strategic Planning and Reporting

• Contribute to strategic initiatives to enhance assessment processes.
• Prepare reports, analyze trends, and recommend improvements.
• Align assessment practices with institutional goals.

Other Duties

• Collaborate with Scheduling Manager on assessments details, scheduling, and publications.
• Ensure documentation preparedness and compliance for audits.
• Take actions on non-compliance issues in coordination with senior management.
• Perform other duties as assigned by the Director of Academic Services.

Requirement

• A tertiary qualification in a relevant discipline or equivalent experience in assessment management or a related field.
• Demonstrated experience in managing teams and overseeing assessment processes within an educational institution.