Client Service
3 days ago
Maybank Securities is the fully owned Investment Banking arm of Maybank, one of Asia's leading banking groups and Southeast Asia's fourth largest bank by assets. We provide a full suite of investment banking services across the region, including securities broking, prime brokerage, and investment advisory.
Job DescriptionIn this role, you will proactively engage existing clients to guide them through the process of updating their personal information via our platforms. You will play a key part in ensuring data accuracy and regulatory compliance, while delivering a professional and client-centric experience.
Responsibilities- Reach out to existing clients via phone and onsite, to provide guidance to update personal data through our website.
- Ensure data privacy and confidentiality in line with company policies and relevant regulations.
- Address client questions or concerns during the outreach process.
- Follow up with clients who have not responded to initial outreach attempts.
- Maintain detailed call logs and client communication records.
- No Experiences required
- Excellent verbal and written communication skills.
- A customer-centric mind set with a commitment to service excellence.
- Strong attention to detail and effective organizational abilities.
- Proficiency in Microsoft Office applications (Word, Excel, Outlook).
- Diploma holders are welcome to apply. Training will be provided.
- Diploma or Degree in Banking & Finance or a related field.
We regret that only short-listed candidates will be notified.
Seniority level- Entry level
- Full-time
- Customer Service
- Financial Services and Banking
Johor Bahru, Johore, Malaysia 3 hours ago
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