Senior Manager, Strategic Partnership

Senior Manager, Strategic Partnership (Attractions Vertical). Join to apply for the Senior Manager, Strategic Partnership (Attractions Vertical) role at Klook .

We are Asia's leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.

• Sales Planning and Execution: Create and deliver compelling sales pitches to existing merchants, driving engagement and retention. Negotiate with existing merchants to drive revenue growth (promotions, marketing exposure, supply strength, partner programs, etc) to help surpass goals.
• Merchant Communication and Strategy: Maintain regular communication with merchants, conduct business reviews, opportunity identification and updates with merchants on a routine basis.
• Partner Engagement and Relationship Management: Build trust and relationships with partners to enhance their sales potential across Klook's platforms, effectively conveying Klook's strengths and brand value while proactively understanding merchants' business situations and requirements.
• Key Account Management: Apply key account management principles to nurture and expand relationships with priority merchants.
• Strategic Planning: Contribute to quarterly strategic planning and improvement initiatives aimed at achieving supply strength metrics goals.
• Cross-Functional Coordination: Collaborate closely with various internal functions (e.g., marketing, supplier operations, customer service, finance) to maximize sales, ensure alignment, enhance operational efficiency, drive customer satisfaction and repeat business.

• 5 years work experience in Key Account Management/Business Development/Sales Portfolio management.
• Experience in key account management or OTA supply is preferable. High familiarity with travel related products; attractions, activities, tours and transportation preferred.
• Advanced Sales Techniques: Mastery in complex negotiations, strategic partnerships, consultative selling, and high-level relationship management, essential for driving growth and securing large-scale partnerships with existing accounts. Ability to formulate scalable sales strategies for the vertical/region.
• Strategic Relationship Building: Proven track record of building and maintaining strategic, high-level relationships with key/large merchants and partners.
• Advanced Analytical Skills: Ability to analyze market trends, competitor actions, and account management metrics to drive data-driven decisions and identify growth opportunities.
• Problem-Solving Expertise: Ability to tackle complex challenges and address sophisticated merchant needs at a senior level.
• Commercial mindset: Entrepreneurial spirit to grow business and adapt to real-world trends.
• Business Acumen: Understanding of key business principles, metrics, and industry landscapes, with knowledge of the company's products/services and strategic vision.
• Teamwork and Communication: Ability to lead and inspire teams, foster collaboration, and build relationships with internal and external stakeholders at a senior level.

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We're dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter ("Agency"). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook's Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.

We're not listing additional job postings here. For more opportunities, please refer to Klook's careers page.

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