Travel Retail

Overview

Founded in 1872, Shiseido is a global beauty company operating in approximately 120 countries and regions around the world. Our corporate mission: BEAUTY INNOVATIONS FOR A BETTER WORLD.

Based in Singapore, Shiseido Travel Retail is Shiseido’s global duty-free business which specializes in accelerating the growth of Shiseido’s brands to travellers and includes operations in airports, downtown stores, border shops, airlines, and ferries. Our portfolio includes skincare brands SHISEIDO, Clé de Peau Beauté, IPSA, ANESSA, THE GINZA, Drunk Elephant, and ELIXIR; makeup brand NARS; and fragrance brands narciso rodriguez and ISSEY MIYAKE PARFUMS.

We are looking for a Commercial Executive (9 months contract - maternity cover) . The role supports the Korea team acts as an interface between the Area Sales Manager, Retailers/Customers & internal teams to provide reliable support to the commercial team across a full range of commercial activities.

• Responsible for providing overall Sales Administrative Support for Commercial Team
• Assist Commercial Team in sales-administration reporting, analysis and daily business management including and not limiting to the following:
• PO:
  • Assisting Area Manager to follow up and keep track of POs received from retailers to have timely submission
  • Screening, tracking monthly PO to check, monitor and highlight out of stock, unfulfillment status, newness fulfilment etc. Provide timely summary and update of monthly PO order and status
  • Advise customers on their purchase orders/shipments on any stock/shipment related issues
  • Prepare and assist in the filling of templates for various accounts and ensure that orders from retailers are accurate
• Reporting:
  • Analyse and present insights on overview of sell in/sell out figures for ASM monthly outlook
  • Track promo rebates to analyse savings per quarter
  • To provide insights through analysis of SIT reports (Highlight DC SKUs, Items that are not planned for any PR/BC Focus/Activity by the RMs)
  • Ensure timely consolidation and accuracy of internal reports (e.g. CP report from retailers, dept trends, SIT, newness tracking etc) and other adhoc data analysis
  • Compile and consolidate department trends from retailers and sales analysis to prepare for monthly meeting / store visit factsheet preparation
  • Interface with relevant stakeholders on any payment / financial claim matters (e.g. credit notes, returns sales orders etc)
  • Responsible for raising and tracking all Purchase Requisition (PR), invoices for expenses related to the running of business
  • Access new launch information with marketing team to prepare and update assortment and paperwork required at retailers end and/or testers for counters
  • Tracking and monitoring of POSMs and to ensure optimum usage and accurate allocation, and to ensure timely arrival in stores
  • Allocate sample products (e.g. Goods with Purchase, self-assembled bags) accordingly to regions and respective counter doors
  • Work closely with Retail & Education Team provide timely update on BCs movement in the region (new hire or resignation)
  • Compile and consolidate Beauty Advisors’ purchase items, incentives and voucher pay-out
  • Ensure smooth execution and coordination of market-specific regulatory requirements and/or for customs clearance needs
  • Any other ad-hoc matters assigned

• Able to commit starting from 1 November 2025 for 9 months
• Min. Diploma/Degree in Business/Marketing or equivalent
• At least one to two years of relevant working experience
• Good sense of commercial awareness
• Good inter-personal and communication skills with ability to communicate with internal & external parties
• Strong analytical and organization skills with attention to details
• Strong Microsoft Office skills especially Excel and PowerPoint

• Seniority level: Entry level
• Employment type: Contract
• Job function: Administrative and Sales
• Industries: Personal Care Product Manufacturing and Retail Health and Personal Care Products

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