Supply Chain Director, Travel Retail APAC

Supply Chain Director, Travel Retail APAC

Position Title
Supply Chain Director Travel Retail Asia

Location
Singapore

Reports to
Senior Director Supply Global Travel Retail

About Coty
Coty is one of the world’s largest beauty companies with an iconic portfolio of brands across fragrance, color cosmetics and skin and body care. Coty is the global leader in fragrance and number three in color cosmetics. Coty’s products are sold in over 150 countries around the world. Coty and its brands are committed to a range of social causes as well as seeking to minimize its impact on the environment. For additional information about Coty Inc., please visit

About Supply
Global Supply is a multidiscipline function that makes the right product available at the right time, at the right cost and in the right quality. The Supply function is an umbrella for all activities across planning, making and delivering of the products and has a special focus on the Market facing through the Market Supply function. A key priority in Supply is the efficient and rapid introduction of new products. The areas of lifecycle management and initiative execution overlook the entire process of change management including sizing of new initiatives, portfolio management and the cost associated with the renewal of the product life cycle.

The Role
Coty is seeking an exceptional individual to join the Market Supply team as Supply Chain Director for our Travel Retail Asia business. This role is accountable for setting strategic direction and leading the transformational journey of the supply chain function for Coty’s operations across Travel Retail Asia, a >$200M business with 2500 SKU’s and a team of 7 people. The role reports to the Sr. Dir. Supply Global Travel Retail and has a dotted line into the Coty Travel Retail Asia Managing Director. They will be an active member of the Coty Travel Retail Asia leadership team and will translate business strategy into supply chain strategy while managing budget and HC glidepath for the team.

In this role, the successful person will directly lead all aspects of the supply chain within the Travel Retail business in Asia (China, South Korea, South East Asia, Pacific Region). The scope covers S&OP, customer services, as well as a matrix responsibility on logistics, transport and customs clearance. The role has a regional scope and requires significant direct and matrix management including interfaces into the global supply teams as well as the regional Logistics. They will also need to partner with the Global planning hubs to ensure strong product availability, service and that the business priorities of Travel Retail Asia are clearly understood and integrated into the ways of working. The role requires a hands-on and dynamic leader who will manage within a complex business context, with significant growth whilst managing the different business unit drivers and challenges across the region. The ability to balance and optimize service, cash and cost whilst driving a positive people-based agenda reflecting the diversity of the region will be critical.

Key Responsibilities

• S&OP and Market Planning
• Lead the digital transformation of our Demand and S&OP processes in close collaboration with the global teams
• Translate business strategy to supply chain strategy, partner with global Demand and Supply Team
• Coordinate customer action plans across Asia with supply planning for optimal fill rates
• Lead all steps of the S&OP cycle within the BU, and to regional S&OP
• Review existing processes and suggest improvements to increase efficiency or effectiveness
• Monitor and evaluate KPI’s such as fill rate, forecast accuracy and alignment with financial plans; identify gaps and implement actions to improve performance
• Track forecast accuracy and fulfilment levels, forecast insights sufficiency, root-cause variances and develop action plans
• Lead and control all Demand activities to ensure cost effectiveness and agreed service levels are maintained from launch to discontinuation, including launch sizing, promo planning, PIPO management and non-saleable

• Customer Service & Logistics
• Lead the Customer Service Team for Travel Retail Asia and ensure order-to-cash execution for all orders on time with fulfilment on target
• Develop internal and external relationships with key decision-makers
• Assess customers’ logistics requirements and market needs
• Implement logistics tools to optimize cost, reliability and responsiveness
• Reduce non-value-added activities, costs and inventory in the supply chain
• Implement logistics innovations and support initiatives requiring special logistics
• Manage Supply Chain trade terms negotiations, implementation and compliance as necessary in the market
• Lead regular Supply Chain business reviews with the Customer and own the joint scorecard

• Critical Success Factors
• Strong analytical, thinking and problem solving skills with understanding of key business drivers
• Planning, organizing and coordinating across a matrixed organization
• Customer-, results- and action-oriented with focus on the customer while balancing cost
• Interpersonal skills to work collaboratively with all stakeholders
• Proven ability to lead, manage and coach a team; strong communication and leadership
• Presentation and influencing skills; ability to lead cross-functionally
• Change leadership to drive change in a fast-paced environment

• Qualifications And Experience
• 10+ years’ experience in supply chain management at senior level
• Relevant industry experience in mass/consumer sector
• Technical knowledge and understanding of Travel Retail is helpful
• Tertiary qualifications in Business/Supply Chain/Logistics
• Experience managing key stakeholders with strong written and verbal communication
• Advanced Excel and ERP experience, ideally SAP

Seniority level
Director

Employment type
Other

Job function
Management and Manufacturing

Industries
Personal Care Product Manufacturing

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