Deskside Support Engineer

2 weeks ago

Singapur, Singapore Tata Consultancy Services Full time

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Overview

Tata Consultancy Services, Asia Pacific, is committed to sustainable development. TCS follows the Tata group philosophy of building sustainable businesses rooted in the community and caring for the environment. Our values combine a purpose-driven worldview with digital innovation, collaborating with customers, communities and governments to lead and shape innovative solutions for a sustainable future. TCS has been carbon neutral in its operations across 11 countries, 12 delivery centres and 18 offices in Asia Pacific since 2022, with a long-term goal of net zero emissions by 2030.

Corporate sustainability is embedded in our triple-bottom-line, focusing on people, the planet, and our purpose. Our offices are designed with eco-friendly features to reduce our carbon footprint and enhance energy efficiency. We actively champion green initiatives, such as promoting paperless operations and energy-efficient practices. Joining TCS means contributing to innovation, excellence, and a brighter, greener future through technology and talent in APAC.

Job description:

Must have

  • Windows 11 operating system knowledge, troubleshooting hardware and software related issues, system administration
  • Printer configuration
  • Software installation
  • Laptop hardware issues
  • Handling Priority and VIP customers
  • Ticket handling for various laptop/desktop issues (Outlook, Teams, in-built applications)
  • Co-ordinating with application support and network tower wherever required
  • Supporting offshore and onsite team along with supplier co-ordination

Good to have

  • MAC OS knowledge and troubleshooting
  • VMware Workspace ONE experience
  • Software distribution and patch management
  • Manage and administer client health, including the process of getting clients healthy
  • Perform general administration and troubleshooting
  • Understanding of application packaging and scripting
  • Experience with PowerShell

Thank you for your interest in applying for this position with TCS. All applicants who meet the requirements will be considered equally and fairly for employment. We will review your application and will get back to you if we are considering your interest in this opportunity.

Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Information Technology
Industries
  • IT Services and IT Consulting

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