Assistant / Service Engineer

4 weeks ago


Singapur, Singapore BMEC PTE. LTD. Full time

Job details

Pay: $3,000 - $3,800 a month

Job type: Full-time

Location: Central, Singapore

Full job description

We are looking for experienced junior and senior full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Responsibilities
  • Provide level 2 End User Computing support and be well versed in Windows OS.
  • Good hardware and software troubleshooting skills for PC.
  • Basic troubleshooting skills for iOS and Android devices.
  • Handle asset and peripherals inventory management.
  • Meeting room and AV equipment knowledge.
  • Provide smart hands support for networks and servers.
  • Familiar with Service Desk ticketing systems and processes.
  • VIP support
  • Able to support off hours or perform ad hoc duties as needed.
Job Requirements
  • Diploma/Bachelor’s degree in computer science / information technology or relevant field.
  • Proven work experience as a desktop support engineer or support technician.
  • At least 3 years of IT deskside support experience for junior level.
  • At least more than 6 years of IT deskside support experience for senior level.
  • A good team player.
  • Excellent interpersonal skills.
  • Customer-centric and focus on service excellence.
  • Excellent problem-solving and multitasking skills.
  • Good verbal and written communication skills and ability to interact with other teams.

Working location: Central, Singapore

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