
Assistant / Service Engineer
4 weeks ago
Job details
Pay: $3,000 - $3,800 a month
Job type: Full-time
Location: Central, Singapore
Full job descriptionWe are looking for experienced junior and senior full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.
Responsibilities- Provide level 2 End User Computing support and be well versed in Windows OS.
- Good hardware and software troubleshooting skills for PC.
- Basic troubleshooting skills for iOS and Android devices.
- Handle asset and peripherals inventory management.
- Meeting room and AV equipment knowledge.
- Provide smart hands support for networks and servers.
- Familiar with Service Desk ticketing systems and processes.
- VIP support
- Able to support off hours or perform ad hoc duties as needed.
- Diploma/Bachelor’s degree in computer science / information technology or relevant field.
- Proven work experience as a desktop support engineer or support technician.
- At least 3 years of IT deskside support experience for junior level.
- At least more than 6 years of IT deskside support experience for senior level.
- A good team player.
- Excellent interpersonal skills.
- Customer-centric and focus on service excellence.
- Excellent problem-solving and multitasking skills.
- Good verbal and written communication skills and ability to interact with other teams.
Working location: Central, Singapore
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