customer service executive

1 week ago


Singapore PO SAN TRANSPORTATION PTE. LTD. Full time

Customer Service Executive (Logistics | 5.5-Day Work Week)

Location: Pioneer, Singapore

Work Schedule : 5.5 Days

Join our company in the logistics and transport sector
We're looking for a proactive and detail-oriented Customer Service Executive to handle job order entries, coordinate with the Operations team, and provide frontline support to our valued clients. You will play a key role in ensuring smooth daily execution of container transport jobs through accurate system updates and communication.

Job Responsibilities:

  • Provide accurately job order into the system before execution by the Ops Team.
  • Perform timely administrative tasks to support operations (e.g., track and update vessel ETAs, monitor container usage)
  • Answer incoming calls professionally and handle inquiries efficiently
  • Respond to customer emails clearly and professionally
  • Support processing of import and export jobs
  • Assist with other ad-hoc administrative or support duties as required

Requirements:

  • GCE N/O Levels or equivalent
  • Basic understanding of customer service principles and logistics workflows
  • Proficient in Microsoft Office (Excel, Outlook, Word)
  • Good communication skills (spoken and written)

Key Competencies.

  • Ability to multi-task and able to cope under pressure
  • Strong attention to detail and accuracy
  • Customer-oriented attitude with a team-first mindset
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