Talent Acquisition Consultant, AI Strategy

Overview

Powering the Future with AIDA

To lead the next phase of our AI evolution, we’ve launched a new business unit AIDA – Artificial Intelligence & Data Analytics – a strategic engine driving our transformation designed to scale our AI ambitions with precision and purpose. This marks a pivotal shift in how we operate, innovate, and serve to embed intelligence into every layer of our business.

At Singtel, this is more than a technology upgrade. It’s a strategic transformation that redefines how value is created across the enterprise core— augmenting human capabilities and unlocking entirely new potential. It is a transformation journey by aligning people, platforms, and processes under one cohesive strategy. Our mission is to build AI literacy, and foster a culture where intelligence empowers people.

We welcome you to join us on a transformational journey that’s reshaping the telecommunications industry — and redefining what’s possible with AI at its core. Grow with us in a workplace that champions innovation, embraces agility, and puts human potential at the heart of everything we do.

1. AI Sourcing Strategy Development

• Design and implement targeted sourcing strategies for AI talent, supporting the build, buy, borrow, and bridge models.
• Forge partnerships with universities, research institutes, and AI communities regionally and globally to create sustainable talent pipelines.
• Collaborate with People & Culture as well as business leaders to identify high-impact sourcing channels, including cross-border mobility , remote delivery model , workforce planning , and diversity hiring initiatives.
• Partner with business stakeholders to understand technical hiring needs, team goals, and role requirements focused on technical skill set sourcing.
• Manage the full recruitment cycle from job posting, sourcing, screening, interviewing, offer management, to onboarding support.
• Promote the company’s Employer Value Proposition (EVP) and tech culture to attract top talent

2. Proactive Role Mapping & Career Pathways

• Develop and refine AI job roles and career pathways using established frameworks and internal capability models.
• Align AI roles with business priorities in telecommunications, such as network intelligence, IT operations, customer experience automation, and emerging tech domains .
• Maintain a dynamic role inventory that reflects current and future AI capabilities, including feeder roles from data, engineering, and product functions .

3. Anticipating Emerging AI Roles

• Monitor industry trends, internal transformation programs, and technology roadmaps to forecast new AI roles relevant to telco-tech.
• Partner with AI business leaders to define and validate emerging AI roles.

4. Strategic Workforce Planning & Roadmap Alignment

• Contribute to the design and execution of the AI workforce roadmap , ensuring alignment with organizational goals, transformation timelines, and regional talent strategies.
• Support strategic workforce planning initiatives.

5. Governance, Ethics & Role Design

• Ensure AI roles and sourcing strategies comply with governance and ethical standards outlined in the AI workforce plan.
• Partner with relevant teams to define boundaries of human vs. AI accountability in job design, particularly in regulated environments like telecommunications.

Qualifications & Experience:

• Bachelor’s degree in Human Resources, Business, Technology, or related field, and IHRP certified.
• Minimum 8 years in talent strategy, workforce planning, or consulting , with at least 2 years focused on AI or emerging tech domains in the telco or tech industry.

Knowledge & Skills:

• Good understanding of AI technologies, roles, and skills frameworks relevant to telecommunications and digital platforms.
• Expertise in strategic regional/global sourcing models .
• Strong analytical, planning, and stakeholder engagement capabilities.
• Ability to translate business strategy into actionable workforce plans .