Senior Manager/ Business Change Manager
Found in: Talent SG C2 - 1 week ago
Roles and Responsibilities:
The Business and Change Adoption Manager will play a key role in ensuring projects (change initiatives) meet objectives on time and on budget by increasing employee adoption and usage. This person will focus on the people side of change, including changes to business processes, systems and technology, job roles and organisation structures. The primary responsibility will be creating and implementing change management strategies and training plans that maximize employee adoption and usage and minimize resistance. The change manager will work to drive faster adoption, higher ultimate utilization of and proficiency with the changes that impact employees. These improvements will increase benefit realisation, value creation, ROI and the achievement of results and outcomes.
Apply structured methodology
• Apply a change management process and tools to create a strategy to support adoption of the changes required by a project or initiative.
Manage Project
• Analyse and plan activities, track progression, report on progress
Support communication efforts
• Support the design, development, delivery and management of communications.
Assess change impact
• Conduct impact analyses, assess change readiness and identify key stakeholders.
Develop Strategy
• Develop engagement strategy and determine enablement activities
Stakeholder Management
• Obtain alignment with internal stakeholders
• Obtain support from key functions to facilitate the execution of engagement and enablement activities
Execute Plan
• Ensure execution as planned and adjust plans as required
Track & Report
• Execute and track progress of engagement and enablement activities
• Identify and report risks and issues that could impede our goals
Support training delivery
• Provide input, document requirements and support the design and delivery of training programs.
Requirements / Qualifications:
• Min Diploma Holder
Desired:
• PROSCI certified
• Experience of working in Healthcare IT
• Process Analysis and Design
• Meticulous and sensitive to details
Mandatory:
• Stakeholder Management and Influencing
• Excellent oral and written communications skills
• Project Management
• Well-versed in MS Office Applications, especially Excel
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