Customer Service Executive

3 weeks ago


Singapur, Singapore ST Engineering Full time

Title: Customer Service Executive (DSC/ET/)

Job ID: Location:

Defence Technology Towers, SG

Description:

Executive (Depot Road)

Job Description

Support and track submission of reports, identify cases of delays and to take timely follow up actions including updating of records in system. Identify and monitor cases that require further medical reviews, take appropriate actions to identify and expedite cases that have experienced delays or lapses and/or to prevent delays Accurate and timely processing of medical reports and related documents received. Liaise with various parties for prompt follow up and resolution. Manage cases for cessation and resumption of medical reviews, including managing the notifications. Manage cases that require change of appointments. Manage cases of requests and appeals, reviewing the background details, engaging the requestor and relevant agencies, prepare submission and make recommendation to the relevant authorities for approval and all necessary follow up till satisfactory closure. Assist to prepare report submissions and updates to management Provide customer service and respond appropriately to public queries.

Job Requirements

IT savvy and good working knowledge of Office and other common software Excellent interpersonal and communication High customer service orientation Good command of English (written and spoken). Highly Disciplined, detailed and meticulous Initiative and proactive Analytical with good problem solving skills

  • Singapur, Singapore WSAudiology Full time

    Are you passionate about providing good customer service? Do you want to work with technologically leading products and make a real difference to the customer? If yes, we can offer you a position as a Customer Service Executive, and be part of our Customer Service Team providing proactive, quality customer service for our customers.Responsibilities:Order...


  • Singapur, Singapore Flintex Consulting Pte Ltd Full time

    Job DescriptionResponsibilities: ● Making & receiving customer inquiry calls● Handling customer complaints● Collecting & analysing customer feedback● Responding to customer reviews● Support software training & software installation with customer● Intervention driver fatigue cases for commercial bus & SME companies● Assist in the retrieval of...


  • Singapur, Singapore UNIGRADE TRADING PTE LTD Full time

    We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Executive with a specialization in shipment and inventory control. This role is pivotal in providing exceptional service to our customers, handling their inquiries, and resolving any issues related to shipping and inventory management. The ideal candidate will...


  • Singapur, Singapore ST Engineering Full time

    Title: Customer Service Executive Job ID: Location: Defence Technology Towers, SG Description: Executive (Depot Road) Job Description Support and track submission of reports, identify cases of delays and to take timely follow up actions including updating of records in system. Identify and monitor cases that require further medical...


  • Singapur, Singapore IMCD Full time

    Customer Service Executive Location: Singapore Job Description The main features of this positionis to ensure that the needs of customers are satisfied by providing excellencein customer services and procurement within the framework of defined businessprocesses and company procedures. This role reports to the Operations TeamsLead, Singapore. ...


  • Singapur, Singapore LITTLE JARS PTE. LTD. Full time

    Roles & ResponsibilitiesJob Title: Customer Service and Administration ExecutiveCompany: Little JarsLocation: SingaporeJob Type: Full-timeJob Description:Little Jars is seeking a dynamic and proactive individual to join our team as a Customer Service and Administration Executive. In this role, you will be responsible for providing exceptional customer...


  • Singapur, Singapore Talentport Full time

    Responsibilities:About the positionWe are looking for a positive, customer friendly admin and customer service executive with a strong work ethic for our dance studios. As part of the admin team you will also be required to provide overall customer and teacher support over email, phone and face to face at the studios.Key ResponsibilitiesGreeting...


  • Singapur, Singapore Flintex Consulting Pte Ltd Full time

    Responsibilities: ● Making & receiving customer inquiry calls● Handling customer complaints● Collecting & analysing customer feedback● Responding to customer reviews● Support software training & software installation with customer● Intervention driver fatigue cases for commercial bus & SME companies● Assist in the retrieval of camera footage...


  • Singapur, Singapore Royal Ocean Marine Full time

    We are seeking a highly motivated and detail-oriented Customer Service Executive to join our client's team. As a Customer Service Executive, you will be responsible for providing exceptional customer service and support to our clients in the logistics industry.Key Responsibilities: Handle inquiries and resolve complaints from customers via phone, email, and...


  • Singapur, Singapore Snaphunt Full time

    The OfferWork alongside & learn from best in class talentJoin a market leader within TelecommunicationsOpportunity within a company with a solid track record of performanceThe JobAbout the DepartmentThe Technology and Operations function is comprised of five teams of specialists with distinct capabilities: business partnership, technology, operations, risk...


  • Singapur, Singapore RichLand Logistics Full time

    ScopeTo execute daily operations in accordance to the processes and procedures establishedTo report any service related issues, escalations or failures to the supervisorTo liaise and follow up with customers on the delivery statusTo perform proper follow up procedures on all expedited shipmentsTo perform all reporting in a timely and appropriate mannerTo...


  • Singapur, Singapore WSAudiology Full time

    Driven by the passion to improve the quality of people’s lives, WS Audiology continues to grow as the market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation to reach more people, more effectively. Are you passionate about providing good...


  • Singapur, Singapore Vet Customer Experience (VCE) Full time

    Summary The Veterans Experience Office (VEO) is focused on creating a Veteran-centered VA. This position is located in the Enterprise Business Intelligence Service under the Enterprise Contact Center Operations Division. The incumbent will assist in maintaining, monitoring, and executing administrative functions and needs at each call center. Providing...


  • Singapur, Singapore ITCAN Pte Ltd Full time

    ITCAN PTE LTD, headquartered in Singapore, offers a full spectrum of integrated information technology (IT) software solutions and services. Empowered to deliver Enterprise Client-Server or Multi-tier and Web-based solutions across the entire value chain, spanning on-site consulting services to turnkey software projects. Renowned in Asia-Pacific, ITCAN is...


  • Singapur, Singapore DyStar Full time

    Process Order Management using SAP in SD and MM Modules Work closely with team members from Product Management, Planning, Sales, Finance and Logistics to resolve issues and ensure accurate & timely delivery of orders/samples Coordinate and work closely with service providers (Freight forwarding and warehouse) for proper shipping arrangement Monitor...


  • Singapur, Singapore Bollore Logistics Asia Pacific Full time

    About the roleThe incumbent will be part of a larger team within the IFF department in providing seamless and customer-focused solutions to support the achievement of business objectives.What you will be doing Answer all incoming calls promptly and politely Respond to customer enquiries promptly Basic knowledge on cargo commodity as per IATA rules and...


  • Singapur, Singapore Swatch Group Full time

    The company The Swatch Group Ltd is an international Group active in the manufacture and sale of finished watches, jewelry, watch movements and components. Swatch Group supplies nearly all components required for the watches sold by its 17 brands as Breguet, Harry Winston, Blancpain, Glashütte Original, Jaquet Droz, Léon Hatot, Omega, Longines,...


  • Singapur, Singapore Kemin Industries Full time

    Overview The Senior Customer Service Executive is responsible for the entire customer order processing and for the delivery services and shipping documents for customers in APAC countries and export markets (only for OEM products). #LI-KT1 Responsibilities Provide daily Customer Service support to business Process orders from customers...


  • Singapur, Singapore Talent Trader Group Full time

    Responsibilities: Provide excellent customer service and support in the supply chain industry. Handle customer inquiries, orders, and complaints in a timely and professional manner. Manage and maintain customer accounts, ensuring accurate and up-to-date information. Coordinate with internal teams to ensure smooth order processing and delivery. Proactively...


  • Singapur, Singapore Bollore Logistics Asia Pacific Full time

    About the role The incumbent will be part of the larger team within the Logistics department in providing seamless and customer-focused solutions to support the achievement of business objectives. What you will be doing Maintain inventory accuracy between Bollore and Customer's WMS system Data compilation and reconciliation related reports Accurate monthly...