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Technical Support Engineer
4 months ago
Job Summary
If you are Technical Support professional passionate in process improvement, then Emerson has an exciting opportunity for you Based in Singapore, the Technical Support Engineer will work under the Operations Team Leader to support New assembly and Service activities at the Service Centre, perform process improvements and lead the 5S+1 and LEAN program.
In this Role, Your Responsibilities Will Be:
Receiving and processing new assembly order. Review technical aspects of orders to ensure selected products fulfill customer requirement. Working with Global production engineers / AP Industry team / technical support team to ensure suitable valve construction, parts are selected and communicate to the workshop floor. Participating in trouble shooting on valves related issues with service team and working with Product Specialists within the company to provide solutions with Valves having issues in the workshop or at site. Conducting process improvement projects to improve operational performance in the value stream. Working as 5S+1 and Lean Champion at SEAT Service Centre. Ensure EHS compliance operational excellence.Who You Are:
You quickly and decisively take action in fast-changing, unpredictable situations. You encourage others to learn and adopt new technologies. You anticipate customer needs and provide services that are beyond customer expectations.
For This Role, You Will Need:
Team player with positive attitude and is able to complete assignments or tasks on time. Tech savvy with strong planning skills. Able to work under high demanding requirements with minimal supervision. Pro-active, results-driven, independent and possesses good influencing skills.Preferred Qualifications that Set You Apart:
Degree / Diploma or equivalent experience in Engineering Knowledge in Quality Management System, 5S, Lean, and other related topics will be an advantageOur Offer to You:
By joining Emerson, you will be given the opportunity to make a difference through the work you do.
Emerson's compensation and benefits programs are designed to be competitive within the industry and local labor markets . We also offer a comprehensive medical and insurance coverage to meet the needs of our employees.
We are committed to creating a global workplace that supports diversity, equity and embraces inclusion .
We attract, develop, and retain exceptional people in an inclusive environment, where all employees can reach their greatest potential . We are dedicated to the ongoing development of our employees because we know that it is critical to our success as a global company.
We have established our Remote Work Policy for eligible roles to promote Work-Life Balance through a hybrid work set up where our team members can take advantage of working both from home and at the office.
Safety is paramount to us, and we are relentless in our pursuit to provide a Safe Working Environment across our global network and facilities.
Through our benefits, development opportunities, and an inclusive and safe work environment, we aim to create an organization our people are proud to represent.
Our Commitment to Diversity, Equity & Inclusion
At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers.
This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our and about .
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