Customer Outreach Marketing

5 days ago

Singapur, Singapore 1-800-FLOWERS.COM Full time

Description

Must live in AL, DE, FL, GA, IA, ID, IN, MI, NC, NM, OH, OK, OR, PA, SC, TN, TX, UT, VA, or WI

The COM Specialist will be responsible for the effective and professional handling of all customer interactions via outgoing sales call to offer products at regular and special prices to increase sales volume. The role serves customers by providing sales, product, and service information via processing incoming or outbound phone calls while meeting company expectations to generate added sales revenue. This position also addresses and offer possible solutions to resolve product and service issues fairly and equitably to all parties. In doing so one must possess an appreciation for serving and meeting each customer need by using their knowledge of company products, services, and policies to assist callers with sales, inquiries, complaints, or problems. 

Essential Duties and Responsibilities:

Contact customer by outbound calls using a prepared sales scripts to persuade potential customers to purchase a product or service and upselling customers on new/additional services and products when applicable Provide customers with appropriate product and service information and complete all follow up to close sale and drive resolution. Ability to move the customer past the point of browsing to engaging/closing a sale Ability to manage multiple systems effectively and efficiently, including predictive dialer, order entry and customer service systems. Handle orders and issues and update appropriate changes into system of record for complete resolution as required Identify and escalate issues, feedback and trends to appropriate resource/department Expected to meet or exceed performance standards for each campaign. Ability to maintain confidentiality regarding customer orders, account and company information always. Communicate verbally and in writing in an engaging manner that promotes dialogue and establishes rapport Maintain empathy for the customer’s situation while providing world class service that cultivates and develops high level relationships Ability to maintain composure and professionalism while handling highly emotional escalations Ability to walk the customer through the process and provide them with understanding along with a positive experience that will help establish a lifetime customer relationship Participate in activities and demonstrate behaviors to team members to ensure alignment with Company principles and department strategies. In addition, the associate is expected to meet all company’s goals and metrics

Requirements

Must live in AL, DE, FL, GA, IA, ID, IN, MI, NC, NM, OH, OK, OR, PA, SC, TN, TX, UT, VA, or WI

Education and Experience

High School education or equivalent required. Good listening, written and verbal communication skills Exceptional sales ability related to outbound sales; must be able to effectively motivate customers to purchase products and/or services. PC literate with knowledge on Internet usage and 35 words per minute typing is essential Ability to maintain consistent work ethic and be resilient in a fast-paced environment Prior call center experience strongly preferred Strong customer service skills with attention to detail and time management Ability to participate and function in a Team oriented environment. Highly motivated, dependable, energetic, and positive individuals Flexibility in schedule to support the business during peak season Applicant must successfully pass pre-hire skills assessment, training and meet all performance expectations.

Minimum System requirements  - needed to accomplish what Harry & David would require doing your job from home. 

Network (internet):

 Download speed 5mbs, Upload speed 3mbs (preferable a wired connection NOT wireless)

Hardware (PC):

Windows 10 operating system or current Apple IOS 8 Gigabytes of RAM 50GB available space on your Hard Drive

Required:

Apple or Windows PC Laptop or Desktop computer NO Chromebook, iPad, tablet PCs, smart watches, smart phones (as a computer), etc.

Required:  USB headset with microphone

Required:  2 home monitors or screens with a minimum 1024 x 768 resolution.

Required:  Mouse/touchpad and keyboard

Required:  Cellphone or landline (For DUO only)

Required:  Working PC Camera

Preferred Hardware and Internet Service Speeds Specification :

 to accomplish what Harry & David would require doing your job from home.

Network (internet):

Download speed Over 100mbs, Upload speed 10+mbs (with a wired connection, NOT wireless)

Hardware (PC):

Windows 10 operating system 8-16 Gigabytes of RAM 50GB available space on your Hard Drive 9-10th Gen Intel or AMD Ryzen CPU (if you bought your pc/laptop in the last 2 years the CPU is most likely comparable to these suggestions)

INDWAH

  • Marketing and Outreach Manager

    3 weeks ago

    Singapur, Singapore Nanyang Technological University Full time

    About the RoleNanyang Technological University, Singapore (NTU Singapore) is a young and research-intensive university ranked among the world's top universities. Our College of Computing and Data Science (CCDS) is a leading college known for its excellent curriculum, outstanding and impactful research, and world-renowned faculty.We are seeking a highly...

  • Marketing Outreach Coordinator

    2 weeks ago

    Singapur, Singapore Razer Full time

    Job Overview :The Marketing (Creator Outreach) Intern will be responsible for supporting the Influencer Marketing team with administrative, database, and project management support. This role will focus on supporting the outreach and seeding efforts for Razer to get products into the hands of suitable creators.Key Responsibilities :Support the outreach and...

  • Marketing (Creator Outreach) Intern

    3 months ago

    Singapur, Singapore Razer Full time

    Job Responsibilities :The Marketing (Creator Outreach) Intern will be responsible of supporting the Influencer Marketing team with administrative, database, and project management support. Main role is to support the outreach and seeding efforts for RazerWe are looking for gamer who is organized, proactive and communicates well, with a willingness to learn...

  • Customer Outreach Marketing Specialist

    5 days ago

    Singapur, Singapore 1-800-FLOWERS Full time

    Job SummaryWe are seeking a highly motivated and results-driven Customer Outreach Marketing Specialist to join our team at 1-800-FLOWERS. As a key member of our sales and customer service team, you will be responsible for effectively handling customer interactions via outgoing sales calls to offer products at regular and special prices, increasing sales...

  • Lead Marketing Executive

    2 weeks ago

    Singapur, Singapore Careers@Gov Full time

    About the RoleWe are seeking a highly motivated and innovative Marketing Executive to join our dynamic team at the School of Computing. As a key member of our marketing team, you will be responsible for developing and implementing effective outreach strategies to attract potential students to our PET diploma programs.Key ResponsibilitiesDevelop and implement...

  • School Outreach Manager

    2 days ago

    Singapur, Singapore Careers@Gov Full time

    Job Title: School Outreach ManagerWe are seeking a dynamic and results-oriented School Outreach Manager to lead the development and execution of impactful outreach programmes to build knowledge, shape attitudes, and influence behaviours among youths towards making greener transport choices.Key Responsibilities:Develop and implement engagement and outreach...

  • School Outreach Manager

    20 hours ago

    Singapur, Singapore Careers@Gov Full time

    Job Title: School Outreach ManagerWe are seeking a dynamic and results-oriented School Outreach Manager to join our team to lead the development and execution of impactful outreach programmes to build knowledge, shape attitudes and influence behaviours among youths towards making greener transport choices.Key Responsibilities:Develop and implement engagement...

  • Executive, Administrative

    3 months ago

    Singapur, Singapore Nanyang Technological University Full time

    A recognised leader in innovation and technology, the College of Engineering (CoE) at Nanyang Technological University, Singapore (NTU Singapore) comprises five internationally renowned schools, each with its own specialisation. The Role The Executive, Administrative and Outreach plays an important role in supporting and facilitating the outreach and...

  • Outreach and Events Coordinator

    3 weeks ago

    Singapur, Singapore Nanyang Technological University Full time

    A recognised leader in innovation and technology, the College of Engineering (CoE) at Nanyang Technological University, Singapore (NTU Singapore) comprises five internationally renowned schools, each with its own specialisation.The RoleThe Executive, Administrative and Outreach Coordinator plays an important role in supporting and facilitating the outreach...

  • Senior Executive, Administrative

    3 months ago

    Singapur, Singapore Nanyang Technological University Full time

    A recognised leader in innovation and technology, the College of Engineering (CoE) at Nanyang Technological University, Singapore (NTU Singapore) comprises five internationally renowned schools, each with its own specialisation. The Role The Senior Executive, Administrative and Outreach plays an important role in supporting and facilitating the outreach and...

  • Senior Executive, Administrative and Outreach Specialist

    1 week ago

    Singapur, Singapore Nanyang Technological University Full time

    Job Title: Senior Executive, Administrative and OutreachA highly skilled and experienced professional is sought to join the College of Engineering at Nanyang Technological University, Singapore (NTU) as a Senior Executive, Administrative and Outreach. The successful candidate will play a key role in supporting and facilitating the outreach and admissions...

  • Community Outreach Coordinator

    2 weeks ago

    Singapur, Singapore Careers@Gov Full time

    Careers@Gov is seeking a skilled professional to support Residents' Committees/Neighbourhood Committees (RCs/NCs) in their outreach and engagement efforts. The successful candidate will assist RCs/NCs in promoting their activities, courses, and events, as well as forming and developing Interest Groups to attract new customers. Additionally, the role will...

  • Manager, Outreach

    3 months ago

    Singapur, Singapore Nanyang Technological University Full time

    Young and research-intensive, Nanyang Technological University, Singapore (NTU Singapore) is ranked among the world’s top universities. NTU’s College of Computing and Data Science (CCDS) is a leading college that is known for its excellent curriculum, outstanding and impactful research, and world-renowned faculty. Today, we are ranked #2 for AI and #6...

  • Outreach and Engagement Manager

    3 weeks ago

    Singapur, Singapore Nanyang Technological University Full time

    Become a vital part of Nanyang Technological University, Singapore (NTU Singapore) as the Outreach and Engagement Manager.NTU's College of Computing and Data Science is a prestigious institution recognized for its innovative technology and significant research contributions. With a strong global ranking in AI, Computer Science, and Data Science, we are...

  • Outreach and Engagement Manager

    3 weeks ago

    Singapur, Singapore Nanyang Technological University Full time

    Join the dynamic team at Nanyang Technological University, Singapore (NTU Singapore) as the Outreach and Engagement Manager.NTU's College of Computing and Data Science is a prestigious institution recognized for its innovative technology and significant research contributions. With a strong global ranking in AI, Computer Science, and Data Science, we are...

  • Engagement and Outreach Coordinator

    3 weeks ago

    Singapur, Singapore Nanyang Technological University Full time

    Become a vital part of Nanyang Technological University, Singapore (NTU Singapore) as the Engagement and Outreach Coordinator.NTU's College of Computing and Data Science is a prestigious institution recognized for its innovative technology and significant research contributions. With a strong global ranking in AI, Computer Science, and Data Science, we are...

  • Outreach and Engagement Manager

    3 weeks ago

    Singapur, Singapore Nanyang Technological University Full time

    Become a vital part of Nanyang Technological University, Singapore (NTU Singapore) as the Outreach and Engagement Manager.NTU's College of Computing and Data Science is a prestigious institution recognized for its pioneering technology and significant research contributions. With a strong global ranking in AI, Computer Science, and Data Science, we are...

  • Outreach and Engagement Manager

    3 weeks ago

    Singapur, Singapore Nanyang Technological University Full time

    Become a vital part of Nanyang Technological University, Singapore (NTU Singapore) as the Outreach and Engagement Manager.NTU's College of Computing and Data Science is a prestigious institution recognized for its innovative technology and significant research contributions. With a strong global ranking in Artificial Intelligence, Computer Science, and Data...

  • Community Outreach Coordinator

    1 week ago

    Singapur, Singapore Careers@Gov Full time

    Key ResponsibilitiesWe are seeking a highly motivated individual to assist Residents' Committees/Neighbourhood Committees (RCs/NCs) in widening their outreach and deepening engagement with residents.Key Tasks:Assist RCs/NCs in promoting and marketing RC/NC activities, courses, and events.Form and develop Interest Groups to attract new customers.Provide...

  • Manager, Customer Outreach, Group Retail

    4 months ago

    Singapur, Singapore United Overseas Bank Full time

    Manager, Customer Outreach, Group Retail Posting Date: 20-May-2023 Location: Singapore (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe...