Guest Service Officer

ResponsibilitiesWe are seeking a highly skilled and courteous Guest Service Officer to join our team at Far East Organization. As a key member of our residence team, you will be responsible for providing exceptional service to our guests, responding promptly and tactfully to their complaints, requests, and enquiries.Provide courteous and efficient service to...

Job Summary : Serves as first point of contact with guests at a Navy Gateway Inn and Suites and or Navy Lodge property and handles all stages of guests stay accommodating special requests as needed and resolving issues that may arise. Responsible for front desk operations lobby appearance guest service related office operations and the safety security...

JOB SUMMARY DUTIES AND RESPONSIBILITIES Register hotel guest into the system with emphasis on fulfilling guest request, following necessary handling instructions and to establish credit policies and procedures Select and block rooms for arriving guest in taking into consideration special request, pre register VIPS, individuals or groups  Work...

Summary of Job Responsibilities Front Office and Premium Services TMs provide check-in, check-out and meet and greet services to our hotel guests. These TMs attend to guests in accordance with the Marina Bay Sands Service Quality Review Standards to provide optimal customer service experience for our guests. We strive to meet our guests' room preferences...

Company Description Sofitel Singapore City Centre, an iconic hotel which opens in October 2017 will form part of a mixed-use development at Tanjong Pagar Centre, a multi-billion dollar development, which will become Singapore’s tallest building at 290 meters set around landscaped parkland and direct MRT station access. The 223-room Sofitel Singapore...

Responsibilities:  Check-in and out guests in a friendly and caring manner according to the guidelines set by the hotel. Review arrivals and departures and be familiar with guest profiles. Upon arrival, complete guest registration process and accommodate special requests whenever possible. Identify and anticipate guests’ needs to ensure personalised...

Summary of Job Responsibilities Front Office and Premium Services TMs provide check-in, check-out and meet and greet services to our hotel guests. These TMs attend to guests in accordance with the Marina Bay Sands Service Quality Review Standards to provide optimal customer service experience for our guests. We strive to meet our guests' room preferences...

Job Description7am to 3pm/ 3pm to 11pm/11pm-7amUp $2000CentralJob Description: • Always greet guests in a friendly and professional manner according to Hotel Standards• Engage each guest as a unique individual and listen attentively to their request.• Perform accurate arrival check-in and departure check-out for guests.• Answer phone call in a timely...

7am to 3pm/ 3pm to 11pm/11pm-7amUp $2000CentralJob Description: • Always greet guests in a friendly and professional manner according to Hotel Standards• Engage each guest as a unique individual and listen attentively to their request.• Perform accurate arrival check-in and departure check-out for guests.• Answer phone call in a timely and...

Responsibilities Work closely with the Residence Manager Provide good customer service and respond efficiently and tactfully to guests’ complaints, requests and enquiries Handle cashiering functions and adhere to the residence’s Standard Policies & Procedures Maintain good guest relations with in-house guests at all times Project a courteous...

Company Description HOTEL OVERVIEW Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s...

POSITION SUMMARY Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions,...

SummaryBasic up to $30002-3 months performance bonus5 days work week (morning/noon rotational shift)Permanent roleCentral regionResponsibilities:Provide a smooth and timely check in/out for all residents  Ensure accuracy and collection of outstanding bills from all residents Follow up on resident's requests Maintain strict security procedures when issuing...

JOB SUMMARY Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and...

Key ResponsibilitiesDeliver exceptional guest service by addressing complaints, requests, and inquiries in a courteous and prompt manner.Collaborate closely with the Concierge, Reception, and Front Office cashier to ensure seamless guest arrivals and departures.Initiate contact with guests through courtesy calls and provide assistance as needed.Ensure...

Summary of Job Responsibilities As a Guest Services Supervisor, you will be responsible for the overall Guest Services Operations during your shift. This comprises of storage rooms, manpower deployment and break board management. Lead a team of Guest Services Dispatchers, Bell Captains and front-line bellmen and doorman in achieving service excellence...

Four Seasons Hotel Singapore A luxury hotel in Singapore that escapes into a quiet garden enclave in the heart of the city – steps from Orchard Road shops and entertainment, and just minutes from the financial district. Enter a world that is intimate and exclusive, yet complete in every way, with award-winning dining and 24-hour fitness. A warm,...

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with...

Key ResponsibilitiesCollaborate closely with the Residence Manager to ensure seamless guest experiences.Deliver exceptional customer service, responding promptly and professionally to guest inquiries, requests, and concerns.Manage cashiering functions and adhere to the residence's Standard Policies & Procedures.Maintain positive guest relations at all times,...

Job Description You will support the daily guest service operations in our Serviced Residence. You will also create a pleasant and lasting atmosphere that enables residents’ satisfaction and provide a sense of home away from home. You will report directly to the Manager or Assistant Manager, Guest Service. Responsibilities You will: Assist...