Guest Service Liaison
1 month ago
Key Responsibilities
- Collaborate closely with the Residence Manager to ensure seamless guest experiences.
- Deliver exceptional customer service, responding promptly and professionally to guest inquiries, requests, and concerns.
- Manage cashiering functions and adhere to the residence's Standard Policies & Procedures.
- Maintain positive guest relations at all times, fostering a welcoming atmosphere.
- Project a courteous and hospitable attitude, providing guests with accurate information about SR facilities, major city attractions, and events.
- Ensure effective communication with all personnel, promoting a cohesive team environment.
Requirements
- Minimum O-Level or equivalent qualification.
- Willingness to work rotating shifts.
- Positive attitude, outgoing personality, and excellent communication skills.
- Experience in hospitality and knowledge of Opera systems are advantageous.
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