Guest Service Liaison

1 month ago


Singapur, Singapore Far East Organization Full time

Key Responsibilities

  • Collaborate closely with the Residence Manager to ensure seamless guest experiences.
  • Deliver exceptional customer service, responding promptly and professionally to guest inquiries, requests, and concerns.
  • Manage cashiering functions and adhere to the residence's Standard Policies & Procedures.
  • Maintain positive guest relations at all times, fostering a welcoming atmosphere.
  • Project a courteous and hospitable attitude, providing guests with accurate information about SR facilities, major city attractions, and events.
  • Ensure effective communication with all personnel, promoting a cohesive team environment.

Requirements

  • Minimum O-Level or equivalent qualification.
  • Willingness to work rotating shifts.
  • Positive attitude, outgoing personality, and excellent communication skills.
  • Experience in hospitality and knowledge of Opera systems are advantageous.


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