VP. Remittance Process Improvement Lead, Cash Management Operations Center, Group Technology
7 months ago
VP. Remittance Process Improvement Lead, Cash Management Operations Center, Group Technology & Ops
Posting Date: 29-May-2023 Location:Singapore (City Area), Singapore, Singapore, 048624
Company: United Overseas Bank Ltd
About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
About the Department
Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.
We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.
Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.
Job Responsibilities
Identify and analyse process improvement opportunities across payment products handled by Remittance Department Products: Outward and Inward remittances, foreign cheque collection, escrow and conveyancing services Develop SOP and guidance notes for the process improvement Implement process improvement initiatives to optimize efficiency, consistency and quality Measure and track progress / status of process improvement initiatives Provide status updates and reporting to Management
Job Requirements
Strong leadership skills and able to work independently and together as a Team Good time-management skills Meticulous with good organizational skills Possess good interpersonal and communication skills Prior experience with Cash Management Operation will be an added advantage Knowledge in Microsoft Excel and Powerpoint-
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