Manager/Senior Officer, Cash Management Operations Center, Group Technology
7 months ago
Manager/Senior Officer, Cash Management Operations Center, Group Technology & Ops
Posting Date: 29-May-2023 Location:Singapore, Singapore
Company: 3677
About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.
Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
About the Department
Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.
We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.
Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.
Job Responsibilities
Processing and Manage daily operations of Onboarding team and Static maintenance to ensure all tasks are completed as per SLA Handle escalation and provide solution with risk mitigation for exceptional handling Submission of daily/weekly/monthly reports Project participation (ad-hoc basis) Other Responsibilities as delegated by Supervisor
Job Requirements
Experience in managing a team Minimum 3-5 years' experience in banking industry Relevant experience in Onboarding Team would be an advantage Self starter and able to contribute idea on process improvement Reliable, committed & able to work independently as well as a team player Possess good communication and interpersonal skills. Ability to multi-task, manage workload balance and work under pressure with tight deadlines. Ability to work overtime Meticulous and diligent with an eye-for-details Display analytical and problem solving skills-
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