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Regional Presales Technical Consultant

4 months ago

Singapur, Singapore SAMSUNG Full time

Position Summary

Based in the regional headquarters for Southeast Asia & Oceania, this technical consultant is responsible for providing consultative technical advice and integral support to secure / ensure the seamless implementation of large scale/complex enterprise projects in the Southeast Asia & Oceania region.

Role and Responsibilities

Support Samsung subsidiaries in understanding and creating opportunities with Samsung Software Solution Product and other B2B Solution Product (such as MagicINFO/ Lynk Cloud) in Southeast Asia & Oceania

Provide consultative pre-sales technical support for the development and implementation of complex solutions focused on driving Samsung’s suite of enterprise offerings.

Create detailed design and implementation specifications for complex products/ applications/ solutions and provide consultation to prospective users

Provide detailed specification comparisons against competitors and enable internal sales team on Points of Concept (POC)

Use in-depth industry and product knowledge to provide technical expertise to sales teams and end customers via sales presentations and product demonstrations

Assist sales teams in the potential applications of enterprise offerings to meet customer needs.

Preparation of detailed product specification for the development and implementation of customer products/applications/solutions (with knowledge of Linux OS, C/C#, HTML, JavaScript, Open API etc)

Assist sales teams and partners with on-site troubleshooting and technical assistance during project implementation phase

Conduct periodical training sessions for customers and partners

Create regular (pre-sales) reporting using existing Samsung tools

Skills and Qualifications

Degree/Diploma in computer science, engineering or equivalent At least 6 or more years of work experience in pre-sales and technical support for IT products and services with preferably strong technical knowledge and hands on experience Personnel who can provide solution consulting based on experience and understanding of software development Proven technology knowledge of IT concepts, understanding of Samsung products, basic solutions and technical requirements A background in thin client or network solution (CISCO, HP, etc.) would be preferred RMS (Remote Management System) for Cloud solution CMS (Contents Management System), PMS (Property management System) software solution knowledge for Hospitality industry. Software Solution and System Integration experience. Good network in Digital Signage and/or thin client industry Team player, ability to collaborate effectively in an international, multi-cultural environment Able to work and deliver in a fast paced environment C/C#, HTML, JavaScript, Open API skills preferred

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