Managed Services

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse,...

About the role Manages team of primarily entry and intermediate professionals or team leaders of Technical / Business Support or Production / Maintenance employees, with flexibility to determine how assignments are completed (e.g., objectives and approaches to completing work). Supervises a team of Field Service professionals or supervisors of Field...

Provides strong leadership across the team. Responsible for service business and execution. Single point of contact regarding initiation, coordination and follow up of service jobs. Handles services commercially from inquiry, service agreement, quotation to invoice and coordinates planning and execution of service jobs. Monitors performance and drives...

As the IT Service Manager for IT Configuration Management Database (CMDB), you will be the acting Analyst responsible for ensuring compliance to the regulatory and operational configuration management process controls on a global basis. You will be responsible for adhering to the process controls and ensuring that Application and Infrastructure owners...

Job description Mission Descriptions : Manage service delivery operations to ensure customer satisfaction. Lead a team of service delivery professionals. Develop and maintain strong relationships with clients. Monitor service performance metrics and identify areas for improvement. Develop and implement service...

Roles & ResponsibilitiesPlease note that this is a Sales PositionCore Responsibilities Be the first contact point for our existing clients. Meet personal and group sales targets. Provide quality customer service standards to achieve customer satisfaction. Develop and build strong client relationships Handle feedback, provide appropriate solutions and...

Job FunctionAdmin Reference NumberMWS/67 Advertisedone year ago Experience Required1 to 3 years Minimum QualificationDegree Job description 1. Develop High Performing Teams a. Manage a team of programme coordinators, case management executives, volunteer management executives, wellness coach and support staff b. Develop and review staff competency and...

The Position:– Flexgigzz is looking for a Customer Service Manager to manage the Flexer (Freelancer) department. He/she will be In- charge of overall Flexer welfare related issue.– Developed and implemented corporate-wide policies and procedures for managing all elements of welfare plans.– The Customer Service Manager is professionals who respond to...

Key Focus Deliver Field Services Transition Projects and Programs and steady state delivery in line with recognized IT best practice methodology (managing risk, governance, quality assurance, issue resolution, reporting). Role Responsibilities Act as the central liaison for all transition and FS delivery activities for customer Transition EUC and...

At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally. By joining Singtel, you will be part of a caring, inclusive and diverse workforce that...

Job Description The Service Desk Manager is responsible for managing the daily operations of the service desk team, managing the team's performance and ensuring the customer service standards are maintained while enforcing that the service desk team is constantly developed and improved.  The ideal candidate has excellent interpersonal and situation...

[What the role is] About EDB The Singapore Economic Development Board (EDB), a government agency under the Ministry of Trade and Industry, is responsible for strategies that enhance Singapore’s position as a global centre for business, innovation, and talent. We undertake investment promotion and industry development, and work with international...

Service Manager Location: Hassi Messaoud, DZ Employment type: Employee Place of work: Office Offshore/Onshore: Onshore TechnipFMC is committed to driving real change in the energy industry. Our ambition is to build a sustainable future through relentless innovation and global collaboration – and we want you to be part of it. You’ll be joining a...

Role Responsibilities Primary point of contact for Portfolio of Premier Clients for professional advice, enquiries, complaints, resolving of discrepancies and transaction errors Provide the highest standard of client service in response to client enquiries and complaints, so as to create improved and lasting relationship with clients Responsible for...

Job DescriptionThe Service Desk Manager is responsible for managing the daily operations of the service desk team, managing the team's performance and ensuring the customer service standards are maintained while enforcing that the service desk team is constantly developed and improved. The ideal candidate has excellent interpersonal and situation management...

about the role Establish, maintain and grow profitable business relationships with selected customer and prospects. To provide thought leadership, direction, energy and drive for all engagments with these customer Have a strong understanding of the business requirement’s of Orange customers and be able to translate these into business...

Roles & ResponsibilitiesPrimary Purpose:Provide 24 by 7 IT Support for client machines, operating system, and software for MediaCorp users in the areas of:· PC preparation, deployment and setup for Windows OS and MAC OS· Software installations· Printers and mobile devices support for enterprise services· Problem diagnosis and resolution on computers and...

[What the role is]About EDB The Singapore Economic Development Board (EDB), a government agency under the Ministry of Trade and Industry, is responsible for strategies that enhance Singapore’s position as a global centre for business, innovation, and talent. We undertake investment promotion and industry development, and work with international...

Who we are:Geotab ® is a global leader in IoT and connected transportation and certified “Great Place to Work™.” We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities.Geotab is advancing security, connecting commercial vehicles to the...

Job DescriptionPosition Summary : This role is responsible for overall customer service function in Asia.Role and Responsibilities• Develop and implement Regional Customer Service strategy and People Development Plan including succession plans and/or organization changes to achieve department's sustainability and meet business needs.• Develop CS...