Service Manager

4 weeks ago


Singapur, Singapore GovTech Singapore Full time
[What the role is]

About EDB

The Singapore Economic Development Board (EDB), a government agency under the Ministry of Trade and Industry, is responsible for strategies that enhance Singapore’s position as a global centre for business, innovation, and talent. We undertake investment promotion and industry development, and work with international businesses, both foreign and local, by providing information, connection to partners and access to government incentives for their investments. Our mission is to create sustainable economic growth, with vibrant business and good job opportunities for Singapore. For more information on EDB, please visit www.edb.gov.sg .

About Information Technology Division

The IT division works in close partnership with EDB’s business divisions to build digital products that leverage technology to improve EDB’s operational efficiency, create exceptional customer experience and deliver enhanced business value for EDB.

You will be part of the IT Infra Team, working closely with internal business users, IT team and external partners to deliver IT infrastructure services to support EDB’s digital initiatives.

[What you will be working on]

Overseeing the delivery of the critical infrastructure services such as server compute; network; and data centre services.

Managing multiple IT infrastructure projects, from design; project planning; procurement; to project completion

Supporting business users and the application team in their digital initiatives.

Planning, designing, assessing and implementing new technology platforms.

Assist in managing IT Core infrastructure budget and handling financial procurement activities

IT vendor management.

Ensuring all documentations are up-to-date.

Performing periodic review and improvement of system capacity; system performance; access control; risks; compliance; and processes.

Planning and executing business continuity plan, including disaster recovery.

Acting as 3rd level support for infrastructure-related cases.

Working with EDB’s Overseas Offices to provide 24x7 IT services 

[What we are looking for]

To meet the challenges of this role, you must have/be:

At least 5 years’ experience in managing and leading the projects on two or more of the following:

Plan, Design and Implement of WAN/LAN Campus Networks for 1000 staff.

Setup, configuration and maintenance of Microsoft platforms: such as Windows Servers, SQL Server, Hyper-V, SharePoint, TFS, SCCM and Active Directory Management

Setup, configuration and maintenance of Storage and backup systems

At least 5 years experience in managing and leading IT Operations teams involving:

Change Management

Incident Management

Problem Management

Inventory Management

Security and Patch Management

Experience with the following:

Cloud Technologies

Database and Storage Systems

Next Generation Firewalls (NGFW)

LAN and WAN networks (including Wifi )

General Datacenter Technologies 

Experience on the following would be advantageous:

Amazon Web Services or Microsoft Azure.

Cisco Networking.

Palo Alto, Checkpoint or Fortinet NGFWs

MSSQL database

Writing and maintaining PowerShell or Python scripting for administration purposes

In addition to the above, you will require:

Bachelor’s degree in Information Technology or equivalent.

Strong leadership and interpersonal skills, with the ability to collaborate effectively with diverse groups of stakeholders.

 Proficient in written and spoken communication skills.

Proactive, self-motivated, and capable of working independently when necessary, with a focus on prioritizing tasks in a fast-paced environment.

Possession of the following certifications would be advantageous.

CITPM / PMP certification

CCNP certification

Microsoft Certified Solutions Expert (MCSE) certification

AWS or AZURE professional certification

ITIL v4

Only Singaporeans may apply

We review applications and interview on a rolling basis. Applicants can expect to receive an application outcome within 8 weeks of application date



  • Singapur, Singapore Technology Transformation Service Full time

    Summary As a Management and Program Analyst, you will analyze, evaluate, and improve the efficiency of internal administrative operations, organizations, and management and plans, analyzes, and evaluates the effectiveness of program operations. Location of Position:  General Services Administration (GSA), Federal Acquisition Service, Technology...

  • Program Manager

    4 weeks ago


    Singapur, Singapore National Park Service Full time

    Summary This position is located in the National Park Service, Washington Office, Park Planning, Facilities and Lands, and is responsible for managing the following program/s: Facility Management Officers for the NPS, includes and is not limited to heritage assets, capital infrastructure and functions of asset management, facility operations and...


  • Singapur, Singapore Federal Acquisition Service Full time

    Summary As a Management and Program Analyst, you will provide technical direction in strategic communications planning and develop comprehensive, high-level strategic communications plans. The incumbent also plans, organizes, and carries out the written and visual information aspects of a communications program. Location of position: General...

  • Program Manager

    4 weeks ago


    Singapur, Singapore Technology Transformation Service Full time

    Summary As a Program Manager in Customer Support Operations, you will manage responsibilities pertaining to the transparency, support, and satisfaction of the Office of Integrated Award Environment (IAE) systems portfolio users.  The IAE provides centralized technology to support a cohesive federal award environment and a government-wide service. ...

  • Appraiser

    3 weeks ago


    Singapur, Singapore Forest Service Full time

    Summary This is a Southwestern Region (Region 3) Regional Office position with a remote worksite. See Conditions of Employment and Additional Information sections for further information. Serves as Regional Appraiser to manage and direct the Forest Service's real property and land-use valuation for the Region.

  • Management Analyst

    3 weeks ago


    Singapur, Singapore Food and Nutrition Service Full time

    Summary This position is responsible for analyzing nutrition assistance programs, policies, and procedures to ensure that FNS meets its mission, goals, and objectives. As a Senior Advisor, the incumbent provides expert advice to the Agency Administrator on a broad range of program and management initiatives related to nutrition assistance operations...

  • Service Manager

    2 weeks ago


    Singapur, Singapore Raute Group Full time

    The Service Manager reports directly to the Head of Service APAC and has responsibility for service operations in Asia and China Markets, excluding Indonesia.ResponsibilitiesAccountable for service sales development in his/her territory.Accountable for and lead the local Technology Service team and After Sales service operations.Coordinate and manage the...


  • Singapur, Singapore Indian Health Service Full time

    Summary The primary purpose of this position is to serve as a Health System Administrator, Director of Field Operations for the Nashville Area Indian Health Service, providing executive leadership and supervision to all area chief executive officers, business office and purchased referred care programs. This position is remote eligible located under...

  • Civilian Officer

    4 weeks ago


    Singapur, Singapore Singapore Prison Service Full time

    A CIVILIAN CAREER WITH SPS - ARE YOU THE ONE WE ARE LOOKING FOR? A civilian career with Singapore Prison Service (SPS) is one with many opportunities. You will be deployed to various units alongside uniformed officers. Management Executive Scheme (MXS) (i) Extended Management Executive Scheme (E-MXS) An executive who is appointed under the Extended...


  • Singapur, Singapore Federal Acquisition Service Full time

    Summary As a Business Outreach Analyst, you will plans, develops, administers, and executes business operational marketing. Location of position:  Federal Acquisition Service, Technology Transformation Services (TTS), Office of Clients and Markets, Outreach Division The Technology Transformation Services (TTS) is responsible for Office of Clients...


  • Singapur, Singapore Federal Acquisition Service Full time

    Summary As Supervisory Contract Compliance Analyst, you will manage, direct, and coordinate the Division’s activities, functions, and operations. Location of position:  Federal Acquisition Service (FAS), Information Technology Category (ITC), Supply Chain Risk Management Service Center, Compliance Division. The Compliance Division is...


  • Singapur, Singapore Corporation Service Company Full time

    If you want to contribute to a global success story, you’ll fit right in at CSC. As the world’s leading provider of business, legal, tax, and digital brand services, we partner with more than 90% of the Fortune 500 companies and employ 7,000+ people around the globe! As a Business Development Manager, you will drive revenue by sourcing new business...

  • Service Manager

    3 weeks ago


    Singapur, Singapore Carrier Full time

    About the role Manages team of primarily entry and intermediate professionals or team leaders of Technical / Business Support or Production / Maintenance employees, with flexibility to determine how assignments are completed (e.g., objectives and approaches to completing work). Supervises a team of Field Service professionals or supervisors of Field...

  • Service Manager

    6 days ago


    Singapur, Singapore NCS Group Full time

    At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally. By joining Singtel, you will be part of a caring, inclusive and diverse workforce that...

  • Service Manager

    4 days ago


    Singapur, Singapore TechnipFMC Full time

    Service Manager Location: Doha, QA Employment type: Employee Place of work: Office Offshore/Onshore: Onshore TechnipFMC is committed to driving real change in the energy industry. Our ambition is to build a sustainable future through relentless innovation and global collaboration – and we want you to be part of it. You’ll be joining a culture that...

  • Service Manager

    2 weeks ago


    Singapur, Singapore Festo Full time

    Provides strong leadership across the team. Responsible for service business and execution. Single point of contact regarding initiation, coordination and follow up of service jobs. Handles services commercially from inquiry, service agreement, quotation to invoice and coordinates planning and execution of service jobs. Monitors performance and drives...

  • Program Analyst

    3 weeks ago


    Singapur, Singapore Federal Acquisition Service Full time

    Summary As a Program Analyst, you will serve as a senior program analyst to top management and provide expert analysis on a variety of subject matter for initiating and leading projects involving the evaluation of agency programs and operations. Location of Position: General Services Administration ,  Federal Acquisition Service, Office of...


  • Singapur, Singapore Indian Health Service Full time

    Summary We are seeking individuals who are passionate about making a positive impact on an under-served community. Are you capable of performing content analysis, collaborating with hiring managers, conducting regulatory research, and drafting succinct evaluations? If you have a desire to assist others, we welcome you to become a part of our team and...

  • Contract Specialist

    4 weeks ago


    Singapur, Singapore Federal Acquisition Service Full time

    Summary As a Contract Specialist, you will be performing the full range of pre-award and post-award functions and satisfying customer needs through the placement of Government contracts. Location of position:  FAS Supply Chain Management Contracting Division, QSCCAA. Location will be determined upon selection. This branch responsible for...

  • Program Analyst

    4 weeks ago


    Singapur, Singapore Federal Acquisition Service Full time

    Summary As a Program Analyst (Data Analytics), you will serve as a senior analyst by leading and coordinating the efforts in solving complex data management issues and problems for a wide range of systems, applications and customers. Location of Position: Federal Acquisition Service (FAS), Catalog & Solicitation Management PMO. The duty location...