Spa Reception Supervisor
3 months ago
Position Overview
The Spa Reception Supervisor is responsible for maintaining all operating aspects of the spa reception including the arrival, departure, and reservations process of all guests. The individual leads the team of spa receptionists and therapists by example to deliver exceptional service.
The Role
Spa Reception Operations
- Perform receptionist tasks
- Provide spa tours
- Promote spa services and products
- Deal with dissatisfied or disgruntled guests
- Document all guest requests and complaints
- Maintain database of guest preferences
- Communicate and escalate occurrences that require attention to management
Manage Team
- Identify training needs of the division and implement a training plan in conjunction with the department heads to close gaps
- Ensure staff are trained to provide required service quality to all guests and visitors
Talent Profile
- At least 3 years of experience in a luxury spa or similar field
- Have good knowledge of the spa industry
- Ability to multi-task, and be efficient and productive in a fast-paced environment
-
Casual Labour
8 months ago
Singapur, Singapore Marina Bay Sands Full timeTreatments Prepare, clean and tidy spa premises. Be fully aware of the daily booking programmed and to update any changes to the reception. Check the following day’s appointments at the end of each day and to make necessary preparations accordingly. Provide body massages, body treatments, facials, manicures, pedicures and hair care to Spa’s guests. ...
-
Spa Attendant
3 months ago
Singapur, Singapore Capella Singapore Full timePosition OverviewThe Spa Attendant is responsible for maintaining the cleanliness and hygiene of the spa and gym premises, keeping the lounge, locker room and other guest areas neat, sanitized and well stocked with amenities. He/she is also responsible for opening and closing of the facilities, greeting and orientating guests while providing personal guest...
-
Director of Spa
7 months ago
Singapur, Singapore Marriott International Full timeJOB SUMMARY Responsible for managing and supervising all areas of the spa, including its programs, services, hours of operation, facilities and staff. Coordinates the delivery of spa services, including salon, skin care, fitness and wellness, massage, program coordinating, reservations, reception desk and locker room areas. As a department head, directs...
-
Senior / Spa Therapist (Oasia Resort Sentosa)
7 months ago
Singapur, Singapore Far East Organization Full timeJob Expectations Perform all treatments at an exceptional standard, as per the protocols and standards taught in training, whilst tailoring to the guest's specific needs. Update own knowledge of products and treatment brand standards, outside of training. Ensure aftercare recommendations are made at the end of every treatment, linking with...
-
Senior Aestheticians.
7 months ago
Singapur, Singapore Only Aesthetics Full timeWHAT YOU SHOULD POSSESSPerform face and body treatments with excellent technical skills and a customer service oriented attitude.Make professional recommendations on products, treatments and packages to customers.Play an active role in customer referral and retention.Frontline duties e.g. appointment making, reception, customer service, etc.Perform...
-
Guest Services Executive
7 months ago
Singapur, Singapore Hilton Full timeGuest Services Executive - Fitness & Wellness Club (Conrad Centennial Singapore)( Job Number: HOT0A9W1) Work Locations :Conrad Centennial SingaporeTwo Temasek BoulevardSingapore38982 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an...
-
Guest Relations Supervisor
6 months ago
Singapur, Singapore Marriott International Full timePOSITION SUMMARY Respond to any questions from guests and follow up with guests to ensure their requests have been met to their satisfaction. Take and confirm reservations and cancellations. Supply guests with information regarding property amenities, services, room features, and local areas of interest and activities. Respond to guest requests for...
-
Guest Service Agent
7 months ago
Singapur, Singapore Marina Bay Sands Full timeJOB SCOPE Job Responsibilities Collect linens and amenities from loading bay and distribute them to pantries of designated floors across the 3 hotel towers in a timely and efficient manner in accordance with the established company’s policies and procedures. Collect soiled linens from hotel towers including areas such as pool, spa and fitness...
-
Front Desk Supervisor
6 months ago
Singapur, Singapore Accor Full timeCompany Description Mondrian Singapore Introduction A breaker of boundaries, the hotel is ideally placed between the mavericks of Chinatown and the makers of the CBD. Today, Duxton Hill is Singapore’s most up-and-coming neighbourhood, featuring barista cafes, world-class eateries and bars, art galleries and independent boutiques. Now Mondrian arrives at...
-
Beauty Therapist
2 months ago
Singapur, Singapore Porcelain Full timeRole Overview: An essential team player in the organization, Beauty Therapists are the heart and soul of the company. You will be responsible for performing facial treatment services using medical-grade equipment and recommending the right skincare to each client. Training will be provided to ensure you always adhere to the world-class standard of...
-
Guest Relations Officer
5 months ago
Singapur, Singapore Accor Full timeCompany Description HOTEL OVERVIEW Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s...
-
Senior/ Guest Service Executive
8 months ago
Singapur, Singapore Far East Organization Full timeResponsibilities Handling of Reception / Front Desk duties including but not limited to checking-in and checking-out of hotel guests. Provide courteous and efficient service to all hotel guests. Ensure that all telephone calls are handled promptly. Be familiar with all room types and rates in the hotel and their availability status; so as to...
-
Singapur, Singapore Far East Organization Full timeJob Expectations Handling of Reception / Front Desk duties including but not limited to checking-in and checking-out of hotel guests. Provide courteous and efficient service to all hotel guests. Ensure that all telephone calls are handled promptly. Be familiar with all room types and rates in the hotel and their availability status; so as to...
-
Client Service Representative
7 months ago
Singapur, Singapore Parkway Pantai Limited Full timeKey accountabilities Answer incoming telephone calls. Liaise with the despatch team to ensure the smooth collection / delivery of specimens and documents from destination to destination. Process reports and bills. Troubleshooting problems that arise with assistance and guidance from the lab client service representative or client service supervisor...
-
Nail Technician
7 months ago
Singapur, Singapore Marriott International Full timePOSITION SUMMARY Provide nail care services such as manicures and pedicures to guests. Assess guest needs, inquire about contraindications, and examine skin, hair, or nails to evaluate condition, appearance, and appropriateness of scheduled service. Determine and advise guests on proper skin, hair, or nail care. Demonstrate, promote, and sell spa/salon...
-
Administrative Associate, Operations
3 months ago
Singapur, Singapore NTUC Health Full timeJob Description As an Administrative Associate, you will provide administrative support to the Operations Team in areas such as processing invoices, collating reports, etc. Store Management Support the store team in inventory management of medical and non-medical supplies Support SAP transactions (i.e. raising contract POs, monitoring...
-
Floral Supervisor
6 months ago
Singapur, Singapore Marina Bay Sands Full timeCore Competencies Action Oriented – Demonstrates enthusiasm, drive and determination to get ahead and pursues goals energetically; shows self-confidence and an optimistic outlook; acts on own initiative and takes responsibility for one's own work and for the safety of others. Adaptability – Shows awareness for one's own strengths and...
-
Administrative Support
7 months ago
Singapur, Singapore Care Corner Singapore Ltd Full timeJob DescriptionProvide administrative support to 2 Service Points located in Eunos and Tampines: Front Desk Operations: Greet and attend to public walk-in. This may include administering visitor logbook and badges, notifying relevant colleagues or re-directing public to appropriate resourcesAnswer, screen and route incoming phone calls to relevant parties,...
-
Assistant Admin Executive
6 months ago
Singapur, Singapore Care Corner Singapore Ltd Full timeJob DescriptionJob Scope and Responsibility:Provide administrative support to a Service Point, such as service/programme administration,documentation and data administration, and facilities administration as well as assist in otheradministrative matters related to corporate services. FSS Client Integrated Management System (CIMS) (Project) Ensure that all...
-
Nurse
4 weeks ago
Singapur, Singapore PeopleSolve Full timeStaff Nurse Do you want to make a real difference in someones life? Are you excited to help others live better?Who We arePeopleSolve is an international search firm recruiting experienced and qualified nurses from around the world. Our program is specifically designed to help Singapore & internationally educated nurses succeed permanently in our strategic...