Director, Business Management

2 weeks ago

Singapur, Singapore Standard Chartered Bank Full time

Role Responsibilities

Supports the Global Head of Corporate Coverage CIB’s office as the Business Planning manager for Corporate Coverage including Global Subsidiaries, and will be responsible globally in driving business performance and results through 1) Business reviews & sales enablement, 2) Client portfolio management and proposition, 3) People agenda and frontline communication, 4) Business strategy execution and project management and 5) supporting discussions and decision-making at various forums / committees 

Business Performance (Revenues and Returns)

Analysis of Revenues and Returns for Corporate Coverage Preparation of performance presentations for various stakeholders Tracking performance to budget and identifying risks and opportunities to delivering the targeted business performance and improve productivity Manage Client Coverage cost budgets and cost centres in close coordination and with the support from HR and Finance. Review and track frontline productivity using a standardised approach. Identify areas for improvement. Help defining, driving and tracking Sub-Optimal reduction plans, including expected impact on P&L.

Business Strategy & Project Management

Ensure MT’s & Business Development (where relevant) execution support requirements are met as articulated in the business strategy, objectives and as subsequently identified as priorities in response to changing circumstances Execute plans to optimise people, processes and systems Ensure frontline awareness of key operational changes impacting clients, RMs and the broader client teams Support and execution of specific business-related projects

Sales planning enablement & client portfolio management

Oversee Account Plan execution within renewal timelines Review & track adequate coverage of platinum, gold, silver & portfolio tier clients Co-ordinate tail management and run-off tracking Work with marketing teams to define, execute and track the marketing & client engagement plans

Continuous improvement initiatives

Keep abreast of best practices in learning and development to raise the performance Optimise current processes to meet customer requirements (internal and external)

People and Talent

Support in delivering against HR objectives and initiatives Work closely with Business Development team on RM scorecards Support the annual P3 process (compensation, bonus and promotions) Help to develop and manage the Coverage Conduct Plan, ensure all the actions are executed in timely manner

Risk, Control & Governance

Awareness and understanding of the regulatory framework in which the Group operates and the regulatory requirements and expectations relevant to the role Responsible for delivering effective governance in compliance with applicable internal policies and external laws and regulations, overseeing changes in business controls as required Review papers for Client Review Committee (CRC), Business Responsibility and Reputational Risk Committee (BRRRC) Review papers for submissions to various other Risk forums/ committees and attend when required: GRRRC, CCIBRC, NFRC Develop a strong conduct, risk and control environment to minimise operational loss and audit failures and in partnership with MT members / other relevant stakeholders to ensure appropriate focus on issues and resolution

Business Administration

Co-ordination on headcount management and cost management Consolidation review and refinement of information required from various stakeholders Maintenance of various administrative elements: Org Charts, Distribution Lists, Trackers, etc. Co-ordinate staff training programmes and initiatives

Regulatory & Business Conduct

Demonstrate an awareness of the sensitivity of some of the information presented with. Display exemplary conduct and live by the Group’s Values and Code of Conduct Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct Lead the Client Coverage Business management team to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Financial Crime Compliance; The Right Environment Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters

Key Stakeholders

Global Head of Corporate Coverage Regional & Country Coverage Heads Corporate Coverage and Global Subsidiaries MT Regional & Country CEO office CIB Business Development team Other countries/regional& segments business planning managers support functions CIB product partners Stakeholders across COO

Other Responsibilities

Embed Here for good and Group’s brand and values in the Client Coverage Business Development team Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures

Our Ideal Candidate

Masters or Bachelor’s degree 7 years of experience in business management and risk governance framework Comprehensive knowledge of risk governance frameworks & quality framework and processes Proactive and positive with the ability to make good / sound decisions and use independent judgement Project and Program Management skills to monitor specific projects and take ownership of issues / tasks Ability to create effective work relationships across functions & borders Interpersonal skills in networking, influencing and decision taking Good presentation, time management, negotiation and influencing skills Excellent written & oral communication skills Can work independently to strict timeframes Focused, organised and results-oriented Experience of working with senior stakeholders. Ability to influence senior staff and offshore shared services teams and drive change agenda Assertive, tenacious and willing to challenge when required Knowledge of the Global regulatory environment and the ongoing developments Interpersonal skills in networking, influencing and decision taking

Contributes to:

Effective governance Risk escalation and awareness Effective Quality Effective Training Effective Communication

Role Specific Technical Competencies

Business Markets Financial Analysis Risk Management Planning: tactical , strategic Managing Change Relationship management

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