Solution Sales Specialist

2 months ago

Singapur, Singapore Vodafone Full time

Position Details

Role title: Solution Sales Specialist
Function: Vodafone Business International
Location: Singapore

What you’ll do

Role purpose: 

At Vodafone Business, we're passionate about empowering every person and organization to achieve more. This role is an exciting opportunity to be part of a dynamic team of solution sales specialists and drive growth across the Asia-Pacific and Middle East region. The Solutions Sales Specialist will be responsible for supporting the Global Account Managers to develop and drive engagement on strategic accounts within specific Verticals. They will lead discussions on solutions from the Vodafone Business Product Portfolio including Fixed Data Services, Cloud & Collaboration, Smart Working, IoT, Security and Unified Communications services. Drive the end-to-end internal governance process, foster a customer-centric team environment, increase RMS & improve customer experience during sales stage. The role holder will build both industry and customer specific business propositions that allow Vodafone Business International to combine multiple products and services into compelling solutions, that are relevant and transformational for our customers.

Key accountabilities and decision ownership 
• Understands the Global Account Plan and executes strategy (as defined by GAM) to win more in the marketplace.
• Maximise understanding of the customers buying centre to appropriately target activity and messaging of Vodafone Business products and solutions
• Lead technical and solution engagement with the customer influencers and decision makers during sales stage with a good understanding of technology and competitive offerings
• Adherence to internal sales governance framework and ensure timely process approvals of key sales deliverables for supported product and services
• Maximises internal network within Vodafone to get results for customers and to ensure effective problem resolution and problem management
• Secure, manage and deepen the Vodafone customer relationship with the long term focus of expanding the overall footprint/ penetration and introduction of innovative products and services
• Contribute to improve the customer experience by simplifying existing operating framework through a better understanding of technology, products and end to end service model.

Who you are

Core competencies, knowledge and experience:
• Be able to operate at senior management level within the customer organisation with excellent communication skills, converse professionally and with empathy. Focus on resolving customer problems while building rapport.
• Experience of identifying enterprise requirements and developing creative and innovative customer-centric solutions with an international context.
• Extensive knowledge of key networking technologies including but not limited to SDWAN SDLAN, SASE, MPLS , Internet, TCP IP, Routing and switching.
• Experience in positioning global product and services to customers and ability to develop relationship to drive long term engagement
• Ability to write an effective proposal demonstrating your understanding of customer needs, showcasing your expertise clearly, articulating benefits & value to the customers while tracking actual project cost and profitability

Must have technical / professional qualifications: 
• Degree in Engineering with at least 6-8 years of work experience
• At least 4 years of deep sales & presales experience in Telecommunications / IT Industry in the field of Networking

Desired skills:
• Knowledge of mobile & Fixed data application development and operations, and a technical sales background preferable 
• Excellent communicator; both verbally and written with strong presentation skills

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