Technical Account Manager, ES

7 months ago


Singapur, Singapore Amazon Web Services Singapore Private Limited - D55 Full time
We are looking for technology thought-leaders who build long lasting and influential relationships at all levels of an organization.

Amazon has a history and tradition of leading the world in Web-related technologies and services. Now, with Amazon Web Services (AWS) you have the chance to join the team as they help individuals and businesses take their computing infrastructures and applications into “the Cloud”. As a member of the Amazon Web Services Enterprise Support team, you will be at the forefront of Cloud technologies.

The Technical Account Manager (TAM) functions as part of the Enterprise Support team to ensure key enterprise customer success in building applications and services on the AWS platform. The TAM provides assistance to the customer as a strategic expert on the full line of AWS services and the customer’s architecture in support of strategy questions, project and launch planning and ongoing operational issues.

TAMs are engaged at the account level in providing recommendations and proactive advice through all phases of the cloud adoption life cycle. Every day will bring new and exciting challenges on the job while you:

* Champion and advocate for Enterprise Support customers
* Be excited about cross-team and cross-org collaboration
* Make recommendations on how new AWS offerings fit in the company strategy and architecture
* Complete analysis and present periodic reviews of operational performance to customer
* Provide deep reviews of service disruptions, metrics, detailed prelaunch planning
* Participate in customer requested meetings (onsite or remote)
* Has access and knows how to use all key customer resolution tools across all service groups to facilitate rapid resolution of customer concerns
* Work with some of the leading technologists around the world
* Work directly with Amazon Web Service engineers to ensure that customer issues are resolved as expediently as possible
* Act as incident manager for complex or large impact incident

We are open to hiring candidates to work out of one of the following locations:

Singapore, SGP

BASIC QUALIFICATIONS

- Bilingual in Mandarin and English.
- The person will possess 5+ years of technical support/Solution Architect/Professional services/Devops/Software Engineering or consulting experience.
- Must have demonstrated expertise in one or two of these areas
- Systems administration (Linux and/or Windows)
- Networking (DNS, IPsec, BGP, VPN, Load Balancing)
- Programming/scripting (Java, Perl, Ruby, C#, and/or PHP)
- Hands-on experience with container technologies such as Docker, Kubernetes and be familiar with Kubernetes ecosystem
- Experience configuring, running, and maintaining databases, such as MySQL/PostgresSQL/Oracle
- Experience in Blockchain/Web3 technology, and experience architecture, developing Apps or solutions for Blockchain/Web3.

PREFERRED QUALIFICATIONS

- Experience in AWS Services.
- Deployment experience for CICD pipeline base on Kubernetes, large scale Kubernetes operation
- Proficiency in Database operation, such as minimum downtime upgrade, performance fine tuning
- Cybersecurity operation experience, specifically in FinTech/Web3
- Experience in a relationship management role in a large enterprise environment.
- Solid understanding of technology budget management
- Computer Science or Math background highly desired; working knowledge of software development practices and technologies highly desired
- Experience in a 24x7 operational services or support environment

  • Singapur, Singapore Amazon Web Services Singapore Private Limited Full time

    As a Technical Account Manager you will provide consultative architectural and operational guidance delivered to help customers achieve the greatest value from AWS. As we continue to rapidly expand in Singapore, you’ll have plenty of opportunities to develop your technical, consulting and leadership skills. You’ll work with talented cloud technologists...


  • Singapur, Singapore Amazon Web Services Singapore Private Limited Full time

    Would you like to join one of the fastest-growing teams within Amazon Web Services (AWS)? Join us in helping customers across all industries to maximize the value and benefits of AWS services and Generative AI solutions. As a Technical Account Managers (TAM) in AWS Enterprise Support, you will play a crucial role in fostering our customers’ innovate and...


  • Singapur, Singapore SKYLINE COMMUNICATIONS Full time

    Nice to meet you! Are you ready to leave your mark on the world? Because we are the global leading supplier of end-to-end open monitoring and orchestration software for ICT, media and broadband platforms. Basically, our software platform— called DataMiner —makes sure that you can order your products online, watch the latest episode of your...


  • Singapur, Singapore FD Technologies Full time

    About KX: We build time-series, vector-native database solutions our customers use to unlock knowledge and predictive power they can act on with confidence. By simultaneously supporting unstructured and structured data, KX powers accurate, highly contextual results for AI and automation applications with transformative speed, unlimited scalability, and...


  • Singapur, Singapore IQ-EQ Full time

    Job Description Technical Team The technical team is an independent team of experts within IQ-EQ providing technical and industry reporting standards advice to global client services teams, sales and implementation teams, and global clients within the Funds & Institutional segment. The core part of technical team work is focused on 3 key areas –...


  • Singapur, Singapore Nexus Full time

    What will you be doing at Nexus? As a Technical Account Manager, you will be responsible in engaging and maneuvering large technically complex deals and managing all technical aspects of Nexus’ relationship with our customers and Partners. You are a key member of our Asian sales team, and will actively contribute to team targets for the Nexus Public...


  • Singapur, Singapore Portcast Full time

    Portcast is a venture-backed Singapore based startup that develops predictive supply chain technology for the logistics industry. We’re focused on building the next-gen logistics operating system to predict how cargo moves across the world and enable data-driven supply chain planning. Based out of Singapore, we’ve been building together since 2018, and...


  • Singapur, Singapore Amazon Web Services Singapore Private Limited Full time

    As a Technical Account Manager you will provide consultative architectural and operational guidance delivered to help customers achieve the greatest value from AWS.As we continue to rapidly expand in Singapore, you’ll have plenty of opportunities to develop your technical, consulting and leadership skills. You’ll work with talented cloud technologists...


  • Singapur, Singapore NICE Full time

    At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.So, what’s the role all about?As a Technical Account...


  • Singapur, Singapore Tencent Full time

    Responsibilities: About the Company Tencent is a leading global technology company focused on connecting people and developing innovative products and services that improve the quality of life of people around the world. Founded in 1998 and publicly traded on the Hong Kong Stock Exchange since 2004, Tencent offers a variety of products and services,...


  • Singapur, Singapore Workday Singapore PTE. Ltd. Full time

    About the Role We are looking for an experienced Technical Account Manager with a passion for customer relations, project and account management to join our Technical Account Management team! In this role, you'll develop and maintain close relationships with a strategic group of implementing and production customers, coordinate and prioritize business...


  • Singapur, Singapore Parkway Pantai Limited Full time

    This position is part of the Technical Expertise Department under the Corporate Real Estate Services (CRES) that is responsible for design, efficiency and compliance to regulations, codes of practices, standards and policies for MEP systems across IHH SG. This position will focus on the management and administration of the facilities management (FM)...


  • Singapur, Singapore Stripe Full time

    Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a...


  • Singapur, Singapore Kaltura Full time

    This is us Kaltura’s (NYSE:KLTR) mission is to power any video experience for any organization – live, on-demand, or real-time. We not only want to make using video simpler, but we also want to better people’s lives through video. Founded in 2006, Kaltura is now a global leader in the video market with millions of people using our products daily to...


  • Singapur, Singapore WomenTech Network Full time

    Description & Requirements Bloomberg, our products are fueled by powerful information. We combine data and context to paint the whole picture for our clients, around the clock – from around the world. In Data, we’re responsible for delivering this data, news, and analytics through innovative technology - quickly and accurately. The Content...

  • Account Manager

    5 days ago


    Singapur, Singapore Thermo Fisher Scientific Full time

    Work ScheduleStandard (Mon-Fri)Environmental ConditionsOfficeJob DescriptionThe successful candidate will work with the commercial, marketing, internal support and technical teams, to achieve financial goals. With a clear understanding and background of the life science space in Singapore, the Account Manager will strive to achieve assigned targets,...


  • Singapur, Singapore TD SYNNEX Full time

    Job Purpose The Vice President, Endpoint Solutions (ES), Asia Pacific & Japan (APJ) is responsible for leading the ES Business Unit (BU) and guiding ES BU co-workers at all levels to reach BU goals, both strategic and financial.  A matrixed role, the incumbent is expected to work collaboratively with country and functional leadership to achieve regional...


  • Singapur, Singapore Red Hat Asia-Pacific PTE LTD Full time

    About The Job Red Hat's South East Asia Technical Account Management Team is looking for an experienced, enterprise-level engineer to join us as a Senior Technical Account Manager in Singapore. In this role, you will serve as a trusted advisor who will work with our key strategic accounts to provide practical technical and architectural guidance for the...

  • Account Manager

    6 months ago


    Singapur, Singapore Thermo Fisher Scientific Full time

    : Drive revenue growth and consistently achieve or exceed sales target in assigned territory: A*STAR and Biotech Applies CRM tool (SFDC) to drive funnel management and forecast accuracy Identify new business opportunities and efficiently implement strategies to expand market presence Clear understanding of customer's research and requirements and...

  • Account Manager

    6 months ago


    Singapur, Singapore Ingersoll Rand Full time

    The Account Manager/Sales Engineer will be based in Singapore and is accountable to generate profitable sales revenue and increase operating income by broadening sales coverage, establishing new accounts, and providing total solutions for compressed air to customers in Singapore. Responsibilities Identify and source new clients and business prospects...