Current jobs related to CRM Analytics Platform Manager - Singapur - CGS-CIMB Securities

  • Outreach Manager

    3 months ago

    Singapur, Singapore Fans-CRM Full time

    Fans-CRM was created to help companies and creators take the management of OnlyFans to an entirely new level. Our goal is to provide a comprehensive solution that eliminates the hassle of using multiple services. We have included features most sought after by industry professionals, and our OnlyFans toolkit now covers the main areas of management, analytics,...

  • Senior Manager, CRM

    3 weeks ago

    Singapur, Singapore Grab Full time

    About the RoleThe CRM Senior Manager is responsible for developing, implementing, and managing online marketing strategies with regards to life cycle campaigns that help to bring growth and retention for the company in all verticals / services.Key ResponsibilitiesDevelop and execute regional CRM strategies and communications in for all Grab-wide strategic...

  • Marketing Manager-Content, Platform and Analytics, APAC

    1 month ago

    Singapur, Singapore Abbott Full time

    At Abbott, we believe people with diabetes should have the freedom to enjoy active lives. That’s why we’re focused on helping people with diabetes manage their health more effectively and comfortably, with life-changing products that provide accurate data to drive better-informed decisions. We’re revolutionizing the way people monitor their glucose...

  • Senior Manager, CRM

    4 months ago

    Singapur, Singapore Grab Full time

    Life at Grab At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia. Get to know our team: ...

  • CRM Strategist

    1 week ago

    Singapur, Singapore Welovesupermom Pte Ltd Full time

    Job Title: CRM ExecutiveWe are seeking a highly skilled CRM Executive to join our team at Welovesupermom Pte Ltd. As a key member of our marketing team, you will be responsible for driving signups, purchases, affiliate conversions, user engagement, revenue growth, and customer retention through email, SMS, and loyalty channels.Key Responsibilities:Email...

  • CRM Executive

    4 months ago

    Singapur, Singapore Welovesupermom Pte Ltd Full time

    Own the strategic vision and day-to-day operation of our CRM and marketing automation platform. As a core member of the marketing team, you will leverage your CRM and marketing automation-specific experience to drive signups, purchases, affiliate conversions, user engagement, revenue growth and customer retention through email, SMS, and loyalty...

  • CRM System Manager

    1 week ago

    Singapur, Singapore Mapletree Full time

    Job Title: CRM System ManagerJob Summary:We are seeking a highly skilled CRM System Manager to join our team at Mapletree. As a key member of our IT department, you will be responsible for administering and optimizing our CRM system to support our fast-growing commercial environment.Key Responsibilities:Provide system administration support for CRM systems,...

  • CRM System Manager

    4 days ago

    Singapur, Singapore Mapletree Full time

    Job Title: CRM System ManagerJob Summary: We are seeking a highly skilled CRM System Manager to join our team at Mapletree. The successful candidate will be responsible for administering and optimizing our CRM system to support our fast-growing commercial environment.Key Responsibilities:Provide system administration support for CRM systems, including user...

  • CRM System Manager

    3 weeks ago

    Singapur, Singapore Mapletree Full time

    Job Title: CRM System ManagerAbout the Role:We are seeking a highly skilled CRM System Manager to join our team at Mapletree. As a key member of our IT department, you will be responsible for administering and optimizing our CRM system to support our fast-growing commercial environment.Key Responsibilities:System Administration Support:Provide system...

  • Copywriter

    3 months ago

    Singapur, Singapore Fans-CRM Full time

    Fans-CRM was created to help companies and creators take the management of OnlyFans to an entirely new level. Our goal is to provide a comprehensive solution that eliminates the hassle of using multiple services. We have included features most sought after by industry professionals, and our OnlyFans toolkit now covers the main areas of management, analytics,...

  • CRM Manager

    1 week ago

    Singapur, Singapore Fendi Full time

    Job Title: CRM ManagerAt Fendi, we are seeking a highly skilled CRM Manager to join our team in Singapore. As a key member of our Omnichannel team, you will be responsible for developing and implementing CRM strategies that drive business growth and client satisfaction.Key Responsibilities:Develop and execute CRM plans that align with our marketing campaigns...

  • CRM Manager

    4 days ago

    Singapur, Singapore Fendi Full time

    Job Title: CRM ManagerJob Summary:The CRM Manager will be responsible for developing and implementing CRM strategies at the zone and country level. He/she will cultivate an omni-clienteling mindset, working closely with country retail managers to drive client strategy and third-party collaborations. This role is based in Singapore and reports directly to the...

  • Platform Analytics and Insights Senior Specialist

    4 months ago

    Singapur, Singapore FairPrice Group Full time

    Job Description Platform Performance & Insights (Senior Specialist) About The Team The Platform Performance and Insights team is responsible for generating actionable insights from user-behavior & app/digital interaction data across all digital/omni channel touchpoints to support FairPrice Omnichannel CoE and enabling data-driven business...

  • CRM Operations Manager, APAC

    3 weeks ago

    Singapur, Singapore Warner Bros Discovery Full time

    About the RoleWe are seeking a highly skilled CRM Operations Manager to join our team in the APAC region. As a key member of our Max team, you will be responsible for overseeing the day-to-day CRM operations, ensuring timely and error-free delivery of all campaigns.Key ResponsibilitiesOversee the end-to-end campaign operations process from request intake...

  • Corporate Loyalty and B2B CRM Manager

    3 weeks ago

    Singapur, Singapore Far East Organization Full time

    Corporate Loyalty and B2B CRM ManagerKey Responsibilities:Assist in the design and implementation of the Corporate Loyalty Program and B2B CRM System.Support various properties in their marketing strategies to enhance revenue generation.Collaborate with property teams to increase room night production and membership enrollment.Oversee email marketing...

  • Corporate Loyalty and B2B CRM Manager

    3 weeks ago

    Singapur, Singapore Far East Organization Full time

    Corporate Loyalty and B2B CRM ManagerKey Responsibilities:Assist in the development and implementation of the Corporate Loyalty Program and B2B CRM System.Support various properties in their marketing strategies to enhance revenue generation.Collaborate with different properties to increase room night production and expand membership.Oversee email marketing...

  • CRM Manager

    3 weeks ago

    Singapur, Singapore Fendi Full time

    Job Summary:The CRM Manager will be responsible for cultivating a customer-centric mindset across the organization. He/she will develop, implement, and manage customer relationship management strategies at the regional and country levels, working closely with retail managers and other stakeholders.Main Responsibilities:Develop a year-round customer...

  • Senior CRM Strategist

    3 months ago

    Singapur, Singapore Digitas Full time

    Job Description We are looking for a CRM Senior Strategist who is adept in understanding how brands win customer’s loyalty through connected experiences, with a focus on owned channels (i.e. email, push notifications) but an overall point of view on the entire consumer funnel and how 1PD can be leveraged across. You’ll combine smart lateral...

  • Fendi CRM Manager

    2 days ago

    Singapur, Singapore Fendi Full time

    Job Title: Fendi CRM ManagerJob Summary:The Fendi CRM Manager will be responsible for cultivating the omni clienteling mindset. He/she will develop, implement, and manage the CRM strategies at zone and country level through the partnership of each country retail manager. He/she will implement client strategy using the Fendi Client database and prospects....

  • CRM Strategist

    2 weeks ago

    Singapur, Singapore Welovesupermom Pte Ltd Full time

    Unlock Customer Potential as a CRM ExecutiveWelovesupermom Pte Ltd is seeking a seasoned CRM Executive to spearhead our CRM and marketing automation strategy. As a key member of our marketing team, you will leverage your expertise to drive business growth through data-driven decision making.Key Responsibilities:Develop and execute innovative CRM strategies...

CRM Analytics Platform Manager

4 months ago

Singapur, Singapore CGS-CIMB Securities Full time

Roles & Responsibilities

About the role


CGS-CIMB Securities (CGS-CIMB) is a leading integrated financial services provider in Asia. It is a joint venture between China Galaxy International Financial Holdings Limited, a wholly owned subsidiary of China Galaxy Securities Co. Ltd., and CIMB Group Sdn Bhd.​

​

Through a network of local offices, branches, and strategic partners, we have a direct global presence in 15 countries and territories, providing a truly Asian perspective. We are well-positioned as Asia’s leading financial gateway with a core focus on deep-dive research and in-depth analysis on equities and financial products.


Job Responsibilities


We are looking for someone with a strong understanding of the CRM platform (eg. Salesforce) and a desire to keep learning. He/she should be comfortable liaising with users and enjoy learning new business processes to translate them into technical solutions.

  • Proven ability in managing the day-to-day CRM platform and its operations.
  • Able to identify process gaps and embracing the platform features in optimizing business processes, increasing user adoption, and defining product roadmap.
  • Working knowledge of various architecture methodologies.
  • Act as a solution lead to guide project team members for the duration of the project
  • Work with business functions to clarify requirements, set the scope and see through until delivery, leads requirements gathering workshops and requirements document review.
  • Able to work under pre-agreed timeline and maintaining high-quality standards.
  • Coordinate internal resources and third parties/vendors for the execution of projects.
  • Ensure that all projects are delivered on-time, within scope and within budget.
  • Developing project scopes and objectives, involving all relevant stakeholders, and ensuring technical feasibility
  • Develop a detailed project plan to track progress.
  • Use appropriate verification techniques to manage changes in project scope, schedule, and costs.
  • Measure project performance using appropriate systems, tools, and techniques.
  • Good technical skills and interpersonal skills to liaise with stakeholders.
  • Create and maintain comprehensive project documentation.
  • Experience in implementing configuration changes, including (but not limited to): Flow, assignment rules, approval processes, fields page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards, and reports.
  • All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules.

Job Qualifications

  • Degree/Diploma in any Information Technology discipline
  • 3 – 5 years of experience with CRM platforms (eg Salesforce)
  • Certified Salesforce Administrator and Trailhead Badges/Super Badges will be an advantage
  • Knowledge in ETL and Power BI for Data Analytics will be an advantage
  • Strong CRM product knowledge and at least 2+ years of CRM Administration hands-on experience
  • To work efficiently with others on work on projects or towards a common goal.
  • Ability to communicate effectively with others and get along with a variety of different types of personalities.
  • The ability to recognize problems, distil and define the pertinent issues, and determine and propose effective solutions.
  • Dependability and a Strong Work Ethic
  • Adaptability and Flexibility
  • People who are constantly thinking of new ways to accomplish tasks