Client Manager

5 months ago

Singapur, Singapore NTT DATA Full time

Job Description

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The primary responsibility of the Client Manager is to take full ownership of his/her assigned accounts and manage and grow relationships to drive expansion and renewals across all solution areas. They are able to do so by leveraging NTT(Ltd)’s tools and methodologies to analyze the client’s situation and business requirements. They possess advanced planning skills to co-ordinate the interaction of a number of NTT(Ltd) role-players in different geographies during the sales engagement. They display strategic thinking capabilities, a high level of business acumen and deep knowledge of the latest trends in terms of technology sales methods and approaches.

What you'll be doing

Key Roles and Responsibilities:

Manage and grow relationships to drive expansion and renewals across all solution areas within assigned regional clients.Build relationship and influence stakeholders.Work with and through NTT’s network of offices to deliver an excellent client experience in each relevant market.Realise revenue and margin targets and maximise sales opportunities through connecting client needs with NTT offerings and solutions.Develop and drive Dimension Data strategy with local CMs within assigned regional accounts.Use engagement skills to establish account strategies with key stakeholders (focus of power, focus of receptivity, focus of dissatisfaction).Minimise churn and maximise retention in assigned accounts.Use NTT’s sales tools (e.g. Salesforce.com) and methodology to effectively manage the accounts, opportunities, pipelines and forecast.Be fully aware of and understand the International Trade Policy.Meet or exceed quota targets through comprehensive account management.Grow the profitability, revenues and client satisfaction levels for NTT’s regional clients’ portfolio.Drive passionately for client satisfaction throughout the entire lifecycle of the clients’ buying process, by taking ownership for the commercial agreement for each client.Generate demand by assisting clients to identify current needs (turning clients’ implied needs into explicit needs), and then effectively articulate how NTT (Ltd) can add value through services and solutions.Approach the management of the account in a systematic way by identifying the strategy which will be used to develop and grow the account profitably.Do a vulnerability analysis of NTT (Ltd)’s position in comparison to that of competitors and vendors to ensure the client’s requirement is at the heart of the proposed solution.Positively influence and enable financial control, governance and compliance in a region throughout area of specialisation to prevent and reduce financial costs.Act as first point of contact for client issues.


Knowledge, Skills and Attributes:

Sales business acumen - The skills supporting successful selling through organisational and business outcome mindset. Success will require focusing on planning, leveraging tools and data, and concentrating on NTT Ltd business requirements. Developing the skills to understand your client’s business (including commercial and financial aspects) in order to bring value to them from NTT’s portfolio of services.Sales client engagement and management - The skills used to effectively manage and analyze the client throughout the client lifecycle, with the goal of improving client relationships and driving sales growth. Success will require detailed understanding of client needs, effective sales planning, and building trust, all while managing to client expectations. Developing the skills required to know your client, building effective and lasting relationships with them and to be seen as a trusted advisor.Sales solution skills - The knowledge of NTT Ltd.'s offerings, client applications, use cases and market trends and the skill to apply them to individual client and prospect situations that positions the sales team member as an expert client advisor. Success will require the ability to link NTT Ltd offerings, including high-value services to specific client and prospect needs and outcomes.Sales pursuit - The skills and knowledge that enable a sales team member to create success by identifying and advancing opportunities at assigned prospects and clients. Success will require both individual ownership as well as accountability for coordinating internal and external resources in order to close sales opportunities.


Academic Qualifications and Certifications:

Relevant Degree or Advanced DiplomaAdvanced qualification would be advantageousRelevant vendor certifications


Required Experience:

Seasoned experience in a similar role in a similar environmentSeasoned experience in a sales environment and/or customer service roleSeasoned sales and client engagement experience coupled with a good understanding of business, sourcing and technology marketSeasoned experience negotiating with clients and vendorsSeasoned experience managing regional accounts and building relationshipsSeasoned experience analysing commercial informationExperience working with Salesforce.com contact platform

Workplace type:

On-site Working

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Apply from local Career site Apply from local Career site Back to search results

  • AI Engineer

    6 months ago

    Singapur, Singapore a Snaphyre Client Full time

    Our client is a well funded series a startup promoting the Anime & Manga culture in the form of mobile streaming and gaming platform The RoleAs a Generative AI Engineer, you will play a crucial role in contributing to cutting-edge animation and illustration projects. You will be responsible for:Conducting research in machine learning techniques, specifically...

  • LiveOps Specialist

    3 months ago

    Singapur, Singapore a Snaphunt Client Full time

    Our client is a Strongly Backed Virtual Streaming Startup aiming to unlock humanity's potential through new technology sparking a revolution in the virtual streaming industry with the Launch of their Streaming platform.The RoleIn this role, you will work closely with the Operations Manager and will be responsible for creating, planning, communicating, and...

  • Client Manager

    1 month ago

    Singapur, Singapore NTT DATA Full time

    Job OverviewNTT DATA is seeking a seasoned Client Manager to take full ownership of assigned regional accounts and drive expansion and renewals across all solution areas. The ideal candidate will possess advanced planning skills, strategic thinking capabilities, and a deep understanding of the latest trends in technology sales methods and approaches.Key...

  • Client Manager

    3 months ago

    Singapur, Singapore Schroders Full time

    Company Overview As a global investment manager, we help institutions, intermediaries and individuals meet their goals, fulfil their ambitions, and prepare for the future. But as the world changes, so do our clients’ needs. That’s why we have a long history of adapting to suit the times and keeping our focus on what matters most to our clients. ...

  • Client Manager

    5 months ago

    Singapur, Singapore NTT Full time

    JOB DESCRIPTION Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at...

  • Client Services Manager

    6 months ago

    Singapur, Singapore Flintex Consulting Pte Ltd Full time

    Job DescriptionClient Service Manager DescriptionYou will be joining one of our client, one of the fastest-growing Enterprise SaaS companies, and experience a true start-up culture with the freedom to experiment and innovate. They believe that great culture is not just about work; it’s work + life. We not only encourage our employees to dream big but also...

  • Client Services Manager

    6 months ago

    Singapur, Singapore Flintex Consulting Pte Ltd Full time

    Client Service Manager DescriptionYou will be joining one of our client, one of the fastest-growing Enterprise SaaS companies, and experience a true start-up culture with the freedom to experiment and innovate. They believe that great culture is not just about work; it’s work + life. We not only encourage our employees to dream big but also give them the...

  • Senior Client Portfolio Manager

    6 months ago

    Singapur, Singapore F3317 Franklin Templeton Investments (Asia) Limited Full time

    At Franklin Templeton, we’re advancing our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic and diversified firm spans asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals. Our talented teams working around the globe...

  • Client Solutions Manager

    7 months ago

    Singapur, Singapore Facebook TalentNet Singapore Full time

    The Client Solutions Manager for Facebooks Global Marketing Solutions team is a strategic and enthusiastic solution-driver who puts our customers at the core of everything we do. This is an outstanding opportunity to build and manage key client relationships, be a platform and product expert, and become an expert in media planning, strategy and measurement....

  • Client Technology Manager

    1 month ago

    Singapur, Singapore ECI Full time

    About ECIECI is a leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations worldwide.The OpportunityWe are seeking a highly skilled Client Technology Manager to join our team in Singapore. As a key member of our client-facing team, you will be responsible for delivering our IT...

  • Client Project Manager

    3 months ago

    Singapur, Singapore NTT Full time

    JOB DESCRIPTION Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at...

  • Senior Client Manager

    5 months ago

    Singapur, Singapore NTT DATA Full time

    Job Description Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.Your day at NTT...

  • Senior Client Manager

    3 weeks ago

    Singapur, Singapore NTT DATA Full time

    Job Description Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.Your day at NTT...

  • Client Success Manager

    2 weeks ago

    Singapur, Singapore Preqin Full time

    We are looking for a motivated sales professional with a right mindset to manage and grow existing client relationships through subscription renewals and expansion, uplifts, and cross-selling of additional products. In this role, you will be responsible for strategic planning and account management across a designated sales territory and will be required to...

  • Senior Client Manager

    5 months ago

    Singapur, Singapore NTT Full time

    JOB DESCRIPTION Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at...

  • Client Technology Manager

    7 months ago

    Singapur, Singapore ECI Full time

    ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI provides stability, security and improved business performance, freeing clients from technology concerns and enabling them to focus on running their...

  • Client Project Manager

    7 days ago

    Singapur, Singapore NTT DATA Full time

    Job Description Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.Your day at NTT...

  • Client Project Manager

    3 weeks ago

    Singapur, Singapore NTT DATA Full time

    Job Description Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.Your day at NTT...

  • Client Portfolio Manager

    1 month ago

    Singapur, Singapore Sleek Full time

    About the RoleWe are seeking a highly skilled Client Portfolio Manager to join our team at Sleek. As a key member of our accounting and payroll services team, you will be responsible for managing a portfolio of clients and providing exceptional customer service and professional accounting advice.Key ResponsibilitiesLead and manage a portfolio of accounting...

  • Client Management Specialist

    1 month ago

    Singapur, Singapore DKSH Full time

    Job SummaryThis role is a key position in our Healthcare business, serving as a liaison between customers and fulfillment teams. The successful candidate will be responsible for overseeing the day-to-day operations of client accounts, ensuring smooth integration and driving business growth.Key Responsibilities1. Client Management:Identify key service areas...