Guest Relations Officer

Company Description HOTEL OVERVIEW Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s...

Four Seasons Hotel Singapore A luxury hotel in Singapore that escapes into a quiet garden enclave in the heart of the city – steps from Orchard Road shops and entertainment, and just minutes from the financial district. Enter a world that is intimate and exclusive, yet complete in every way, with award-winning dining and 24-hour fitness. A warm,...

POSITION SUMMARY Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem....

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with...

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with...

OverviewFour Seasons Hotels and Resorts is a leading luxury hospitality company that strives for excellence in creating exceptional experiences for its guests. As a Guest Relations Executive, you will play a vital role in the Front Office Team, ensuring that guests receive a warm welcome, exceptional service during their stay, and a fond farewell upon...

We are looking for someone who: Takes pride in being a hotelier Preferably has relevant hospitality experience Has strong interpersonal and communication skills Enjoys working as part of a team Has a can-do attitude Is a self-starter Enjoys crafting best-fit solutions for guests

Job SummaryWe are seeking a highly skilled Guest Relations Manager to join our team at Marriott International. As a key member of our hospitality team, you will be responsible for ensuring that our guests receive exceptional service and have a memorable experience at our properties.Key Responsibilities• Manage the front desk operations, ensuring that all...

JOB SUMMARY Supports all property operations, ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and directs guests within the lobby. Supports the tracking and resolution of service issues. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 1 year experience in the...

Mandai Wildlife Group stands as a premier organization overseeing Mandai Wildlife Reserve, a distinctive wildlife and nature destination in Singapore. The group is currently undertaking an exciting revitalization initiative at the reserve, merging five wildlife parks with nature-centric experiences and an eco-friendly resort.Position Overview:Oversee daily...

POSITION SUMMARY As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our...

Job Responsibilities Foster a welcoming and unforgettable atmosphere for guests in the hotel lobby and reception area. Work in close partnership with the Assistant Manager to deliver prompt and friendly services to all guests. Address guest inquiries, requests, and concerns with professionalism and tact. Maintain thorough and precise knowledge of...

Job Responsibilities Deliver exceptional and memorable experiences for guests in the hotel lobby and reception area. Work in close partnership with the Assistant Manager to ensure courteous and efficient service to all guests. Address guest inquiries, requests, and complaints with tact and responsiveness. Maintain a thorough and accurate understanding of...

Overview of Responsibilities The role involves providing exceptional assistance to distinguished guests during their stay at Marina Bay Sands. Key Responsibilities Deliver outstanding and memorable service to all guests, addressing their needs and requests with care. Welcome guests at designated points and facilitate their arrival and departure...

Overview of Responsibilities The role involves providing exceptional assistance to esteemed guests during their stay at Marina Bay Sands. Key Responsibilities Deliver outstanding and memorable service to all guests, addressing their needs and requests with care. Welcome guests at designated points and facilitate their arrival and departure...

Job Responsibilities Provide attentive and prompt assistance to guests, handling inquiries, requests, and complaints with professionalism. Collaborate closely with the Concierge, Reception, and Front Office cashier regarding guest arrivals and departures. Proactively reach out to guests through courtesy calls and offer support as necessary. Ensure smooth...

ResponsibilitiesDeliver exceptional and efficient service, ensuring to accommodate each guest's requests whenever feasible. Ensure that all incoming calls are addressed promptly within three rings.Possess comprehensive knowledge of all room categories and pricing within the establishment, and actively promote upgrades when applicable.Take initiative in...

JOB SUMMARY Assist Managers to ensure that daily operations are run smoothly. Ensure all telephone enquiries are handled professionally with proper telephone etiquette in line with our Operating Procedures. Ensuring all GRAs are well trained and to be readily groomed for the next position. JOB DUTIES AND RESPONSIBILITIES Ensure all Standard...

POSITION SUMMARY Conduct tours of local areas, explaining local points of interest. Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Identify and explain room features to guests. Ensure guests’ needs are met, including special requests. Arrange transportation for...

Job SummaryCapella Singapore is seeking a highly skilled and charismatic Food and Beverage Guest Relations professional to join our team. As a Food and Beverage Guest Relations Ambassador, you will be responsible for delivering exceptional guest experiences and ensuring that every guest feels welcome and valued.Key ResponsibilitiesDeliver Guest...