Guest Relations Manager

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with...

JOB SUMMARY Supports all property operations, ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and directs guests within the lobby. Supports the tracking and resolution of service issues. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 1 year experience in the...

About Four Seasons:Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service and luxurious experiences. Our company culture is built on a foundation of mutual respect, a commitment to excellence, and a passion for delivering unforgettable moments to our guests.About the Role:The Guest Relations...

Company Description HOTEL OVERVIEW Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s...

OverviewFour Seasons Hotels and Resorts is a leading luxury hospitality company that strives for excellence in creating exceptional experiences for its guests. As a Guest Relations Executive, you will play a vital role in the Front Office Team, ensuring that guests receive a warm welcome, exceptional service during their stay, and a fond farewell upon...

POSITION SUMMARY As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our...

We are looking for someone who: Takes pride in being a hotelier Loves interacting with guests and customers Is a friendly, helpful and trustworthy leader Enjoys crafting creative and best-fit solutions  Preferably has relevant experience with hotel background Has strong interpersonal and communication skills

ResponsibilitiesDeliver exceptional and efficient service, ensuring to accommodate each guest's requests whenever feasible. Ensure that all incoming calls are addressed promptly within three rings.Possess comprehensive knowledge of all room categories and pricing within the establishment, and actively promote upgrades when applicable.Take initiative in...

JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where...

POSITION SUMMARY Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem....

ResponsibilitiesDeliver exceptional and prompt service, striving to meet each guest's requests. Ensure all incoming calls are answered swiftly.Possess comprehensive knowledge of all room categories and pricing within the establishment, actively promoting upgrades when feasible.Take initiative in resolving issues, addressing guest grievances promptly in...

Job SummaryCapella Singapore is seeking a highly skilled and charismatic Food and Beverage Guest Relations professional to join our team. As a Food and Beverage Guest Relations Ambassador, you will be responsible for delivering exceptional guest experiences and ensuring that every guest feels welcome and valued.Key ResponsibilitiesDeliver Guest...

ResponsibilitiesDeliver exceptional and prompt service, striving to accommodate every guest's request. Ensure all incoming calls are answered swiftly.Possess comprehensive knowledge of all room categories and pricing within the establishment, actively promoting upgrades when feasible.Take initiative in resolving issues, addressing guest grievances in...

Job Responsibilities Foster a welcoming and unforgettable atmosphere for guests in the hotel lobby and reception area. Work in close partnership with the Assistant Manager to deliver prompt and friendly services to all guests. Address guest inquiries, requests, and concerns with professionalism and tact. Maintain thorough and precise knowledge of...

Position Overview: We are seeking a dedicated individual who: Possesses a strong enthusiasm for customer engagement Ideally has prior experience in reservations and a background in the hospitality sector Enjoys connecting with guests and providing exceptional service Exhibits excellent interpersonal and communication abilities Thrives in a collaborative...

POSITION SUMMARY Respond to any questions from guests and follow up with guests to ensure their requests have been met to their satisfaction. Take and confirm reservations and cancellations. Supply guests with information regarding property amenities, services, room features, and local areas of interest and activities. Respond to guest requests for...

Job Responsibilities Deliver exceptional and memorable experiences for guests in the hotel lobby and reception area. Work in close partnership with the Assistant Manager to ensure courteous and efficient service to all guests. Address guest inquiries, requests, and complaints with tact and responsiveness. Maintain a thorough and accurate understanding of...

Four Seasons Hotel Singapore A luxury hotel in Singapore that escapes into a quiet garden enclave in the heart of the city – steps from Orchard Road shops and entertainment, and just minutes from the financial district. Enter a world that is intimate and exclusive, yet complete in every way, with award-winning dining and 24-hour fitness. A warm,...

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with...

Overview of Responsibilities The role involves providing exceptional assistance to distinguished guests during their stay at Marina Bay Sands. Key Responsibilities Deliver outstanding and memorable service to all guests, addressing their needs and requests with care. Welcome guests at designated points and facilitate their arrival and departure...