Sea Logistics Operational Care Supervisor, Revenue Care
2 weeks ago
Singapore, Singapore | Frachttransport und Kundenservice | Vollzeit | SG2113983
You will be joining our Operational Care Team to add your expertise + skills to the delivery of operational + customer excellence
Your Role You will be responsible for ensuring that our finance accounting policies are followed at all times, driving profitability, cost awareness + efficiency across the Sea Logistics organization. Your ResponsibilitiesYou will do this by working with a variety of internal + external stakeholders while focusing on the following key objectives:
- To identify + structurally resolve performance gaps in collaboration with stakeholders across our CCL, OCC + Finance departments.
- To proactively ensure the timely closure of files, early GP recognition + improve auto closing rates.
- To routinely perform audits on closed files, documenting + escalating any issues as required.
- To ensure all intercompany billing is performed timely, completely + correctly + that disputes/redebits are adequately resolved.
- To analyze country profit + loss sheets, customer profitability, identifying gaps vs. financial targets, focusing on the bottom 10 accounts (basis accumulative GP) in collaboration with relevant financial controllers.
- To identify root causes of issues + propose corrective actions establishing + driving GP improvement plans.
- To ensure the accuracy + consistency of all operational finance data over its life cycle.
- Leadership: Proven experience in leading and managing teams.
- Stakeholder Collaboration: Experience working with internal and external stakeholders, including CCL, OCC, and Finance departments.
- Performance Improvement: Ability to identify and resolve performance gaps.
- File Management: Proactively ensure timely closure of files and improve auto closing rates.
- Audit Skills: Perform routine audits on closed files and escalate issues as needed.
- Billing Accuracy: Ensure timely, complete, and correct intercompany billing, and resolve disputes/redebits.
- Financial Analysis: Analyze profit and loss sheets, customer profitability, and identify gaps versus financial targets.
- Problem-Solving: Identify root causes of issues and propose corrective actions for GP improvement.
- Data Accuracy: Ensure accuracy and consistency of all operational finance data throughout its lifecycle.
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