Guest Service Officer
2 weeks ago
Responsibilities
Work closely with the Residence Manager Provide good customer service and respond efficiently and tactfully to guests’ complaints, requests and enquiries Handle cashiering functions and adhere to the residence’s Standard Policies & Procedures Maintain good guest relations with in-house guests at all times Project a courteous and hospitable attitude at all times Provide guests with accurate information as requested regarding SR facilities, major city attractions and events Maintain an effective flow of communication with all personnel
Requirements
O-Level or equivalent Willing to perform rotating shifts Positive attitude with outgoing personality and good communication skills Experience in hospitality and knowledge of HMS will be advantageous-
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