Pharmacy Billing Assistant
Found in: Talent SG C2 - 2 weeks ago
Job Description
Administrative Assistant (Billing) is responsible for the outpatient billing and financial queries at
Pharmacy, which requires Iiaising and explaining to patients on outpatient billing and financial related
matters such as Medisave, Medishield, Medifund, Medication Assistance Fund (MAF), Medical Claim
Proration System (MCPS) and Chronic Disease Management. Also, Administrative Assistant (Billing)
has to ensure that all contacts with the public are conducted in a polite, cordial, concerned and efficient
manner in order to project a good public relation and professional image.
MAJOR DUTIES AND RESPONSIBILITIES
I. Perform cashier and billing functions.
2. Assist patient with the submission of Medisave/Medishield/Private Medical Insurance
(RMI) application.
3. Check for patient entitlement claim coverage.
4. Check for completeness of the documents required for submission.
5. Liaise with patients/clinics if form is incomplete or wrong form is used.
6. Investigate and provide answer to patient's queries
7. Verify forms collected eg. Medisave Authorisation Forms, non-immediate applications,
etc. shall be sent to Claim Team on the next working day.
8. Assist in reviewing the AR report and prepare the AR reminder letters to be sent to
patients.
9. Ensure that the AR records are properly documented in the log book.
IO. Ensure any cancel and rebilling of the bills that have been done at ipharm/SAP system
are properly documented.
, Embrace continuous improvements as our way of life by improving and refining work
performance on a daily basis.
. Other duties as assigned by Supervisor and Executive.
Requirements
f . GCE "0" Level, GCE "A" Level or Diploma holders.
2. Relevant working experience will be advantageous
3. Working knowledge of computer.
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