Business Change Manager
7 months ago
Position Overview
This position will play a key role in planning, developing and executing engagement, communications and training plans that are aligned to project objectives and change management strategy; working with the project team and key stakeholders to help impacted users transition to the future state in a structured and controlled manner.
Role & Responsibilities
A change manager will play a key role in ensuring projects (change initiatives) meet objectives on time and on budget by increasing employee adoption and usage. This person will focus on the people side of change, including changes to business processes, systems and technology, job roles and organization structures. The primary responsibility will be creating and implementing change management strategies and plans that maximize employee adoption and usage and minimize resistance. The change manager will work to drive faster adoption, higher ultimate utilization of and proficiency with the changes that impact employees. These improvements will increase benefit realization, value creation, ROI and the achievement of results and outcomes..
Apply structured methodology
·Apply a change management process and tools to create a strategy to support adoption of the changes required by a project or initiative.
Support communication efforts
·Support the design, development, delivery and management of communications.
Assess change impact
·Conduct impact analyses, assess change readiness and identify key stakeholders.
Develop Strategy
·Develop engagement strategy and determine enablement activities
Stakeholder Management
·Obtain alignment with internal stakeholders
·Obtain support from key functions to facilitate the execution of engagement and enablement activities
Execute Plan
·Ensure execution as planned and adjust plans as required
Track & Report
·Execute and track progress of engagement and enablement activities
·Identify and report risks and issues that could impede our goals
Support training efforts
·Provide input, document requirements and support the design and delivery of training programs.
Requirements
- Chanage Management certification, e.g. PROSCI will be preferred
- Project Management certification
- Experience of working with Learning Management System(s)
- Experience of working in Healthcare
- Strong leadership and interpersonal skills
- Strong written and verbal communication skills along with active listening
- Ability to multi-task, set priorities and manage time effectively
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