Growth Account Manager

2 months ago

Singapur, Singapore Vonage Full time

Role: Growth Account Manager SEA & India

Focused Markets: Vietnam, Thailand, Cambodia, Philippines, India (Position based in Singapore)

Vonage's Vision

At Vonage, we're on a mission to redefine communication in the digital era. We're at the forefront of the cloud-based, real-time business communication landscape, offering pioneering API solutions for voice, messaging, and video. Our dynamic sales team combines enthusiasm, customer-centricity, and a drive to forge new paths in expanding existing accounts and discovering new clients.

Role Significance

As our Growth Account Manager for SEA & India, you're not just managing accounts, you're cultivating relationships. Your role is pivotal in nurturing our existing tech-forward client base while also identifying and engaging with emerging high-growth companies. We're the go-to partner for businesses embedding communication into their DNA, creating unparalleled customer experiences. We're on the hunt for visionary leaders passionate about innovation and customer success.

Responsibilities:

Actively seek out new business opportunities, leveraging your sales acumen and network. Drive substantial revenue and margin growth across the Focused Markets - Vietnam, Thailand, Cambodia, Philippines and India. Strategically manage and expand your portfolio of accounts, enhancing their value through upselling and cross-selling new Vonage services and features.

Collaborative Teamwork:

Engage with various internal teams (pre-sales, engineering, product managers, pricing, marketing, operations, etc.) to secure the necessary resources for deal closure. Coordinate with engineering and technical teams to align project scope, balancing diverse team demands to deliver optimal client outcomes. Facilitate a seamless transition to customer success management post-implementation through ongoing, supportive client engagement.

What You'll Bring to the Role:

Strategic Sales Acumen: Utilize a solution-focused approach to maintain and expand a robust pipeline, consistently exceeding sales targets with innovative strategies. Team Collaboration: Work seamlessly with the Vonage pre-sales engineers, effectively communicating customer objectives and spearheading internal efforts to realize these goals. Time Management Expertise: Thrive in Vonage's fast-paced environment by prioritizing tasks that yield the most significant impact, ensuring efficient use of time and resources. Market Insight Contribution: Provide valuable field insights to leadership, influencing strategic planning and budget allocations for regional investments. Forecasting Excellence: Demonstrate exceptional forecasting abilities, showcasing the foresight and reliability expected of a visionary business leader.

Application Prerequisites:

Seasoned Experience : At least 5 years in technology sales, with a focus on CPaaS, SaaS, Cloud, Voice or A2P messaging. Proven Growth Driver: A verifiable history of generating new business growth in emerging markets. Performance Excellence: A consistent record of meeting or surpassing KPIs and sales quotas. Relationship Mastery: A proven talent for forging robust relationships with senior executives across multiple departments. Innovative Self-Starter: A blend of creativity, curiosity, and adaptability, coupled with the ability to excel independently and in team settings.

What's in it for You:

Dynamic Work Environment: Engage in stimulating work that promises substantial career advancement opportunities. Advanced Technology Portfolio: Access to a comprehensive suite of cutting-edge technologies to enhance customer solutions. Market Expansion Opportunities: Unique chances to foster growth and make a significant impact in emerging markets. Competitive Compensation: An attractive salary and benefits package, including unlimited discretionary time off. Work-Life Balance: Enjoy the flexibility of a work-from-home option, fostering a balanced and productive lifestyle.

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