Head of Planning and Operations

6 months ago

Singapur, Singapore Circles Life Full time

About Us

Founded in 2014, Circles is a global technology company reimagining the telco industry with its SaaS platform - Circles X, helping telco operators launch and operate successful digital brands through its offerings.

Having pioneered a successful blueprint for disrupting the telco space in Singapore, Circles has since launched its own digital telco, Circles.Life, in Singapore, Taiwan and Australia. Circles has also partnered with other telco operators to launch digital services, enabling our partners to accelerate growth and capture market share within a short period of time.

Today, Circles is partnering with operators in 14 countries to deliver delightful digital experiences to millions of people through our businesses.

We are backed by global investors such as Sequoia, Warburg Pincus, EDBI and Founders Fund – renowned backers of industry-shaking innovators.

About This Role

This is a critical role reporting to the founders and the successful candidate will operate as the owner for business planning, running the business operating system and spearheading strategic projects on a regional level. 

This is a global role which is based in Singapore.

As a Head of Planning and Operations, your key objectives will be to:

Take end-to-end ownership of the company operating system: Running the company OKR system and ensuring its adoption across the business Responsible for the operating cadence and effectiveness Lead leadership engagement and solving critical problem statements Own the annual business planning process including project management and implementation Ensure the company scaling 10x: Scaling of the advisory services and projects Ensure advisory services delivery within time and resource constraints and measured by client NPS Strategic projects that are of high importance to the overall company strategy

Job Requirements

Proven experience of 15+ years in leading an operations functions, ideally in a large regional business combined with experience in a fast paced scale up Comfortable solving complex problems, ideally through experience in a consulting environment at top tier strategy consulting firms Experience in performance management and OKRs as well as operating model / leadership cadence management Commercial exposure or P&L management experience to lead large scale projects within budget and resources End-to-end project management experience crucial Marketing and product background as an added advantage 

What’s on offer

We provide a great environment and platform for employees to build their career. In this role, you can expect:

Unique opportunity to be a part of innovating the telecommunications industry Once in a lifetime chance to help shape a brand from the ground up Autonomy in the role and in managing your own portfolio Exposure to the fast-paced world of high-tech start-ups Attractive experience and compensation Working with passionate, smart and driven colleagues in a vibrant environment



To all recruitment agencies: Circles.Life will only acknowledge resumes shared by recruitment agencies if selected in our preferred supplier partnership program.

Please do not forward resumes to our jobs alias, Circles.Life employees or any other company location. Circles.Life will not be held accountable for any fees related to unsolicited resumes not uploaded via our ATS.

Circles.Life is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age.

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