Regional Account Director

3 weeks ago


Singapur, Singapore Crane Worldwide Logistics Full time

This role is client-facing and focuses on developing a positive business relationship. The key responsibilities of this role include:

Mapping out client accounts, identifying their business units, and coordinating with regional/global teams to ensure alignment. Running Quarterly Business Reviews (QBRs) and ensuring they are well-prepared. Ensuring that every Crane Worldwide office serves the client, understands the Standard Operating Procedures (SOPs), and follows them accordingly. Monitoring, analysing, and distributing reports and being responsible and accountable for them. Conducting performance management for the reporting team. Regularly analyse the market and stay up-to-date with industry trends to maintain knowledge. Driving collaboration efforts internally by promoting and sharing best practices in the following areas: Client ReviewsStrategic Business PlanValue add ProgramsProcess ImprovementsTender ManagementTechnology Solutions Leading and reviewing impact and coverage analyses to identify service and opportunity gaps. Directing account monitoring activities by the team to ensure timely payment and collection. Creating and implementing business development plans with short-term and long-term objectives to be achieved by the region.

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